Hertrich Ford of Easton

I recently bought an F150. I told Jordan what I wanted and he had it in a day and a half. No haggling. He was upfront with the price and made sure the truck had everything I was looking for. Everything went smooth from start to finish. I highly recommend Jordan as your salesperson and Hertrich Ford of Easton. The staff is friendly from sales to service.

Had a wonderful buying experience with Jordan and all of the fantastic guys at Hertrich Ford The Bronco is AWESOME! Go get one from these friendly folks!

Absolutely great service! Loved my experience I felt heard and not pushed. My sales worker worked hard to make me comfortable and showed he cared.

Mike and his staff Very professional and over the top customer service. Thank you for a great truck and great service. Quality product quality service

We visited Hertrich of Easton after driving to PA to look for a truck for my son. We were both disappointed after feeling like we were trying to be taken advantage of. We drove to Hertrich and what a difference! They treated us like family and were awesome. They worked with us and were honest and upfront about every small detail. I can’t say thank you enough. Every step of the process was smooth and easy. My son left with the biggest smile on his face and so did I. Lessened learned, it pays to stay local, your family!

We have purchased plenty of new cars over the years and this was by far and away the best experience we’ve had. We got a fair deal and everything went smoothly. We actually had a good time and felt like we were important and valued. Everyone was friendly and courteous. Definitely will return and recommend to our friends .

Gary found our perfect car and Brian helped us buy it. Great experience!! Everyone at the dealership was very friendly and helpful. Second time we bought our car here.

Horrible customer service! We took my husbands aunt there to look for a reliable used vehicle. Prior to going we called and explained her situation to see if they could help, they told us yes and had a vehicle waiting for her to look at. We took her up, she fell in love with it, we came back the next day worked out a deal, signed papers, got the keys and left with the vehicle. A MONTH LATER they call her and say there was an issue with her financing and they need her to bring in more pay stubs. She drives up there in the vehicle to bring them the pay stubs they had asked for, only for them to ambush her and tell her they were taking the vehicle back, that her financing had fallen through. They dropped her off at another dealership with her belongings and drove off with the car leaving her stranded in tears. Luckily the other dealership actually had a heart and cared about their customers. They not only got her a loaner car for the night, but the next day got her into a very nice SUV at a better price than Hertrich Ford had given her. It was an extremely traumatic experience and completely unwarranted, just shows that they do not care for or respect their customers!

Horrible customer service! We took my husbands aunt there to look for a reliable used vehicle. Prior to going we called and explained her situation to see if they could help, they told us yes and had a vehicle waiting for her to look at. We took her up, she fell in love with it, we came back the next day worked out a deal, signed papers, got the keys and left with the vehicle. A MONTH LATER they call her and say there was an issue with her financing and they need her to bring in more pay stubs. She drives up there in the vehicle to bring them the pay stubs they had asked for, only for them to ambush her and tell her they were taking the vehicle back, that her financing had fallen through. They dropped her off at another dealership with her belongings and drove off with the car leaving her stranded in tears. Luckily the other dealership actually had a heart and cared about their customers. They not only got her a loaner car for the night, but the next day got her into a very nice SUV at a better price than Hertrich Ford had given her. It was an extremely traumatic experience and completely unwarranted, just shows that they do not care for or respect their customers!

Wonderful dealership! Great employees! They were extremely helpful! When I went to look at the new ford rapture, I wasn’t pressured into buying anything extra for it. Great experience!