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Sands Kia

(1,003 reviews)
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Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (888) 836-8341 (888) 836-8341
Used (888) 836-8345 (888) 836-8345
Service (888) 836-8348 (888) 836-8348

Reviews

(1,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sands Kia from DealerRater.

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Most Reputable and Quality Kia Dealership in the Valley

Chris Bacon sold us our car and Stephen Davis was the sales manager. Both did an outstanding job. While I am up there with some of the bigger skeptics of how some dealerships may scam their customers on prices, I have done extensive research to find out I received a good and fair negotiated price for the vehicle my wife and I purchased. Chris and Steve were patient and friendly with my questions before and after the sale. Both were straightforward with us. Chris listens to customers concerns and is respectful and on point with his responses, never wasting our time with useless information we are not interested in. And he is just a nice guy to talk to. After interacting with Sands Kia, I would definitely buy from from them again. Chris is a great guy who is quite the opposite of a lot of pushy and overbearing personalities you can typically find at dealerships. Thanks Chris for selling us our vehicle. The Sorento is awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

Belhem helped us find the perfect car! She was incredibly patient and very knowledgeable. She made us feel very comfortable and confident that we made the right choice for us. I truly enjoyed working with her and will be coming back when we are ready to purchase another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

great

Mike Funk was a very great sales man and the staff was great as well they helped me so that everything went smoothly. Would recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I WAS SO HAPPY AND SATISFIED

we bought 2 cars this week from sands Kia more specifically Chris better known as Crispy Bacon...He was so helpful and no pressure or stress...there were no games back and forth and I hate that I have walked out of many dealers...I would recommend them every time and go back ,,Kia sands put up with our whole family being there the first car myself my husband our adult daughter and son-in -law, our son and 4 grandkids ages 2 to 10...never were we uncomfortable everyone was so friendly and genuine..Crispy Bacon (chris) was the best salesperson we have ever had ...That's why we return days later and purchased another car.. We had a great experience with everyone we encountered Crispy, Drew<Steve, Jim and Robert and Chester from Allstate Thank You guys Jesse and Kathy Bolvin and Family LOL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Lauren Meyers made our experience enjoyable!

I usually experience anxiety when going to a car dealership, but this time it was different because of Lauren Meyers...she was courteous, friendly, very informative, and helpful!! She made our experience of purchasing a new Kia Soul enjoyable and easier than any other vehicle I've purchased. Thank you, Lauren, and thank you Mike (her manager). Sheila St.Thomas & Jack Seidel March 14, 2015

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Knowledgable Salesperson

Belhelm has now sold us 2 Sorentos and we love her knowledge and professionalism. We consider her a friend and heartily recommend her to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
3 people out of 3 found this review helpful.

Couldn't Be Happier

I rolled up this morning, for my 8;45 appointment for an oil change in my 2010 Kia Forte Ex. Meep, as she was more commonly called. She had seen her fair share of long trips, had some scratches, and her motor didn't purr as loud as when we bought her used 3 years back. I was warmly greeted by the entire department, everyone was friendly, and happy to be there. I joked about my car payment ($400 a month) and my astronomical apr rate (19.75%). My oil change tech joked with a sales woman "If you can drop her rate shes yours." I walked outside to call my father to chit chat, and behind me comes Belle. She wanted to hear just how I got roped into 19.75 APR on a 2010 with 80k in miles. After spewing my life story, she gave me suggestions on how to refinance in a year or so, and not once did she hint she wanted to sell me anything. When I told her "Well if you want to waste your time on me we can try to get my APR down a bit..." we walked back inside.. 3 Hours later we walked out with a brand new 2015 Kia Forte, 11 miles on the car (lovingly known now as Sprite), for roughly the same payment EXCEPT the APR was lowered to 8.25%... We were a tough case with ok credit, one income for two people, and strait forward talkers. Bell was so friendly, helpful, and honest. We felt safe buying a car with her and her boss Terry. They were both strait to the point, broke down numbers, and got us what we wanted. We will be back for sure for everything! Holly & Michael Rivera PS.. Drew in the finance department was awesome. Request him if it all possible! He got us a great rate on our GAP coverage and 100,000 bumper to bumper coverage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil Change Turned Into A Brand New Car...

I rolled up this morning, for my 8;45 appointment for an oil change in my 2010 Kia Forte Ex. Meep, as she was more commonly called. She had seen her fair share of long trips, had some scratches, and her motor didn't purr as loud as when we bought her used 3 years back. I was warmly greeted by the entire department, everyone was friendly, and happy to be there. I joked about my car payment ($400 a month) and my astronomical apr rate (19.75%). My oil change tech joked with a sales woman "If you can drop her rate shes yours." I walked outside to call my father to chit chat, and behind me comes Belle. She wanted to hear just how I got roped into 19.75 APR on a 2010 with 80k in miles. After spewing my life story, she gave me suggestions on how to refinance in a year or so, and not once did she hint she wanted to sell me anything. When I told her "Well if you want to waste your time on me we can try to get my APR down a bit..." we walked back inside.. 3 Hours later we walked out with a brand new 2015 Kia Forte, 11 miles on the car (lovingly known now as Sprite), for roughly the same payment EXCEPT the APR was lowered to 8.25%... We were a tough case with ok credit, one income for two people, and strait forward talkers. Bell was so friendly, helpful, and honest. We felt safe buying a car with her and her boss Terry. They were both strait to the point, broke down numbers, and got us what we wanted. We will be back for sure for everything! PS.. Drew in the finance department was awesome. Request him if it all possible! He got us a great rate on our GAP coverage and 100,000 bumper to bumper coverage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.

Great Experience

We bought a car this evening from Belhem Cummins. She made the whole experience really great and helped us work exactly within our tight budget!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Our experience was that we were really surprised And that we

We're getting a new car when Nick told us that we're going to go through financing I was really surprised and happy so is my wife

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.