Sands Kia

Bait and switch. Will offer ridiculously low price for trade in. Contacted Kelly Blue Book and they suggested contacting the better Business Bureau. horrible customer service.

This was the worst experience I have ever had at a car dealership. THEY messed up my contract MORE THAN ONCE then tried to blame me for the error and have since done nothing to rectify the situation. I am out money, time, and confidence in car dealerships and I now have a car that makes me bitter. I will never return to Sands Kia and I will never recommend for anyone to go there for a vehicle. Do not waste your time with them.

This was the worst experience I have ever had at a car dealership. THEY messed up my contract MORE THAN ONCE then tried to blame me for the error and have since done nothing to rectify the situation. I am out money, time, and confidence in car dealerships and I now have a car that makes me bitter. I will never return to Sands Kia and I will never recommend for anyone to go there for a vehicle. Do not waste your time with them.

What an experience at Sands Kia!! It started with some Internet shopping around. My first sales man didn’t want to help me and come to find out he quit two days after we spoke (makes sense – his lost). I was contacted by Laura Davis, and I’m glad she did because I wasn’t going to buy from them because of the first guy I dealt with. Let me tell you, she is OUTSTANDING!!! She answered all my questions via text and phone very quickly and professionally and to top that she was not pushy in buying a car. She is extremely friendly and very kind hearted. I’m glad to have worked with her and her boss George (another wonderful person). Both did their best with my trade in and getting me into a fully loaded 2015 Sorento SXL. Did I tell you that they priced match me exactly what USAA had! I’m lost for words at such a great experience we had at Sands Kia. There were a few issues at the time of delivery, but Laura and George ensured that everything would be fixed in no time (which they kept their word). Don’t waste your time going to other dealers as they will mark things up and try to “nickel and dime” you wherever they can. Laura and George will get you in the right car and at the right price. Thanks so much Laura and George for making our transition from the Optima to Sorento seamlessly. Oh, did I mention their Service Department is overall the best I’ve ever seen in my life. Laura, George and the service guys you get a perfect score from us!!!

I had no issues with my sales person but the others, not so much. The sales manager promised something apparently he could not deliver and the finance manager was very unprofessional. I struck a deal with the sales manager and was guaranteed that the numbers would not change if I would come back and finalize the deal. I even had the sales person text me the details. I went back in to sign the paperwork and pick up the car only to have to work with the finance guy who changed the numbers. The numbers only change for a total of $5.00 a month. It's not about the money but more so about principle. I consider it a lack of integrity and they lost a customer because of it.

I recently purchased a 2015 Kia Forte from Sands Kia and I love it. The process for buying the car went smoothly. I make it clear what I was willing to pay and Sands Kia made it work.

Very Smooth Experience, Recommend going to Sands Kia buying an used car, truck or van from sales guy Mike Funk! He's my car guy.Chad Helmer Then manager on duty was very Helpfull and treated me fairly!!~

I went to Sands Kia after my car was totaled in a flood. It was my first time buying a car in my own name and doing the car buying process alone, BUT my experience there at Sands Kia was absutely beyond words fantastic. My sales guy Brett was so nice and didn't try to haggle me or throw any extra deals in. He went above and beyond to make sure this process was as smooth as possible. From Brettt to the finance guy to the insurance agent there to even the manager everybody was so nice and non-pushy. I will DEFINITELY always be buying my future vehicles from Sands Kia.

Purchased a car from sands Kia, had some problems, wrote them a 4 page letter no response. Kia corporate notified them and still have no response. This is how you treat customers??? I would never recommend them. This is far from good customer service.

This is the second car we have bought from Belhem and on both occasions she has been helpful, knowledgeable, friendly, courteous, and a top notch salesperson. Thank Belhem. See you again.