Kia of Jackson

The best experience I've had at a dealership. My agent, Melissa was so helpful and explained everything in detail. The vehicle is awesome too. I can't... say enough good things about Kia of Jackson, MI.

Hands down the best exsperience I have ever had at a car dealership.they went above and beyond to help us .....thanks joe genco

sales person & associates were all very helpful & polite, it made picking out the proper suv much easier for me. thank, you.

From start to finish this is the best car buying experience that we've ever had. Our sales person was knowledgeable, friendly, pleasant and worked to be... sure we were informed every step of the way thru our car purchase. Just a great overall experience.

Alisha was wonderful in helping me with everything. showing me all details of the vehicle. she made me feel so comfortable.

It's all about the customer at "Kia of Jackson" from the sales staff ... ( special mention Joe Genco ) to the service people. That's why I buy my cars... from "KOJ" and will continue to do so. { three Kia vehicles purchased and counting }

We were treated like people and not conquests. Everybody that walked by smiled and/or asked if we needed anything. We would recommend Kia of Jackson to... anyone!

Sometimes, buying a car can be a long, arduous process than can leave the buyer emotionally wrung out and feeling like they have been "taken to the cleaners".... I was prepared for something similar which is why Jen drove the old jalopy for so long after it was really advisable to do so. We did our homework before settling on a Kia and that meant buying from our local Kia dealer. We got lucky there! The whole process from our first phone call to leaving the lot in Jen's new Kia took two and a half hours total. That included filing out paperwork, credit checks, trade-in appraisal, test driving the new car, reviewing the contract, swapping the plate from the trade-in, setting up the hands-free Bluetooth phone connection, and signing all the final paperwork. That level of professionalism and precision is not often seen. On top of that, we received a generous trade-in appraisal that helped put the monthly payment well within our budget and made the decision to shop and buy at Kia of Jackson a no-brainer. It probably helped that we had done a bit of research before we called so we knew we wanted a Kia Soul but it was refreshing that, from the moment we stepped out of old crappy car, we felt that we were going to be in good hands. Even now, I am still shocked that everything went so smoothly. Thanks Steve Palmer, Joe Genco, and Cody Gier for making our car buying experience a good one! P.S. I'd also like to thank the lot attendant who took our car to detail it and fill up the gas tank. That was pretty slick because we didn't even see it happen. Nice!