Reviews
Excellent service.
Excellent service. Also in and out in 45 minutes. Tyler did great service. Great place.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that Tyler and the team got you back on the road quickly. Thanks for choosing Eddy's Toyota.
I was very happy with all of the dealers.
I was very happy with all of the dealers. Especially the young man that took us out for a test run. He was very knowledgeable and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Raul, we're delighted to hear that you had a positive experience with our team at Eddy's Toyota. It's great to know the test drive was informative and enjoyable! Thank you for choosing us!
Tyler was most courteous and competent in managing the
Tyler was most courteous and competent in managing the 175000 mile maintenance on our 2009 Prius. It was done by promised time and !cost was as shown up front. Tyler went above and beyond
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
BJ, we're delighted to hear that Tyler provided such excellent service during your visit at Eddy's Toyota. Thank you for sharing your experience with us!
Given it appeared to be a "light day" in the service
Given it appeared to be a "light day" in the service department (but, hey! IT'S TOYOTA) my wait time was surprisingly short for the courtesy service that included an oil/filter change and tire rotation was done. The service department's detailed explanation of the items checked totally agreed with my observations and measurements (of brake wear, tire tread depth, fluid levels) made prior to bringing in the car. About the only "downside" items noted were the tires were 4 lbs over-inflated and the new oil installed was the 0W-16 instead of the 0W-8 specified by Toyota. Neither of these are killer items - tire pressure easily corrected and I'm guessing we will still own the vehicle by the time the next oil change rolls around - the car was into its third (DIY) oil change at this time. Was a bit curious as to no explanation for the higher viscosity replacement oil. (At least the motor has oil in it and filled to the proper level following the service.) Vehicle is a surprising performer and very pleased with the driving experience thus far! Overall, most pleased with the service experience as everything seemed on the up and up with no up-sell or funny business . Keep up the good work!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your detailed feedback! We're glad to hear that the service at Eddy's Toyota met your expectations and that you're enjoying the driving experience. We appreciate your understanding regarding the minor discrepancies, and we'll ensure our team addresses these points in future visits. Your support means a lot to us!
Jason my rep was courteous and took care of my service
Jason my rep was courteous and took care of my service timely. Appreciated the service plus inspection. The car wash was appreciated as with all rains needed it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Jason provided courteous and timely service during your visit to Eddy's Toyota, Sharon. It's great to know you appreciated the inspection and car wash too! Thanks for sharing your experience with us.
Excellent dealership.
Excellent dealership. Professional and knowledgeable personnel. Won't take my car for service anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had such a positive experience with our team at Eddy's Toyota. Thank you for your trust and support!
Very knowledgeable they get their stuff done when they
Very knowledgeable they get their stuff done when they say they’re going to. They wash your car every time you go in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you appreciate the efficiency and service at Eddy's Toyota. Thanks for highlighting our team's commitment to keeping your car clean too!
They listen and do exactly what I ask for.
They listen and do exactly what I ask for. I appreciate this about them & they are all helpful.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This feedback makes our day! Thank you for trusting Eddy's Toyota with your business!
Hong was so great to work with.
Hong was so great to work with. Explained everything and took care of my vehicle like it was his own. Love the video they do and go the extra mile to make sure I am completely satisfied with the experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deb, we're delighted to hear that Hong and the Eddy's Toyota team provided such a thorough and satisfying experience for you. Thank you for sharing your positive feedback!
Facility was spotless; sales rep was friendly,
Facility was spotless; sales rep was friendly, knowledgeable, and engaging! The sale experience was great from start to completion!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had a great experience at Eddy's Toyota! Our team takes pride in maintaining a welcoming environment and providing top-notch service. Thanks for the kind words!