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Hatchett Buick GMC

(322 reviews)
Visit Hatchett Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
New (316) 854-6819 (316) 854-6819
Used (316) 854-6528 (316) 854-6528
Service (316) 854-6821 (316) 854-6821

Reviews

(322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hatchett Buick GMC from DealerRater.

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Experience was positive and went well.

I would definitely recommend Scholfield's and John McEwen to buy a car. He was professional and did everything possible to satisfy us and get us the vehicle that we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Lights

Did not have an appointment but Eric made sure that my headlight bulb was replaced immediately. Great service every time I bring my car in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience

I didn't buy a car from here, but I test drove one. I had a great experience! There was no pressure and the salesman was very helpful. I would go back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent Service

I had 2 GM vehicles previously purchased at the dealership needing service. I contacted Service Representative Brian T. On short notice he arranged for the #1 vehicle to be serviced the same afternoon. The #2 vehicle service was provided the next day. Brian T. communicates well and expedited our service needs. I will continue to use Scholfield GMC service for my vehicles in the future. Mike H. in sales has been great to work with as well. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quality Service

Brian T. in service is great. Arranged for service on short notice. Communicates findings, solutions, and cost estimate well. Very happy with Scholfield GMC service department. Mike H. is also great to work with in sales. Will continue to use Scholfield GMC Service/Sales in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent experience

Contacted John and worked the deal in record time. Call John for all your needs! Any future dealings will be with John, trust is key.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent

Jacqueline was very friendly and answered every question we had! She put in a lot of effort and time to help us find the right vehicle, and was very patient with our indecisiveness! Our son was able to buy his first dream truck at an amazing price! We couldn't be more pleased and everyone was great to work with! Thank you all for the wonderful experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience - Steven

Jacqueline is a great person to work with. She answered all the questions we had and is informative. She was not pushy or aggressive, making the experience enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Easiest car buying experience I've ever had!

Mike was pleasant, courteous, and professional. I came in at noon to look and left at 3:00 with a new car! I would definitely recommend Mike and his team at Scholfield to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Over and above

Excellent knowledgeable staff was willing to work with us to provide us with a great vehicle. They even went out and found us a vehicle with the options we were looking for. They took the time to explain the options of the car even after the sale. Rusty Burke was great and provided excellent customer service. We would purchase a vehicle from here again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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