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Davis-Moore Chevrolet

(656 reviews)
Visit Davis-Moore Chevrolet
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (888) 534-8769 (888) 534-8769
Used (888) 612-6145 (888) 612-6145
Service (877) 305-7985 (877) 305-7985

Reviews

(656 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Davis-Moore Chevrolet from DealerRater.

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Salesman (Richard Vogt).

Salesman (Richard Vogt). June 3rd, 2023. Salesman berated my wife and yelled at her in front of everyone. Don’t recommend this place. If I could rate zero stars then I would. My wife and I were about looking for a car for her. When we arrived on the lot, a sales man named Richard Vogt approached us. We told him that we were sent by my father to see “Big Al”, but he said he wasn’t available, which turned out to be false, and he would help us. At that point, my wife found a car that she liked around 2:00PM and they let us take it for a ride. We told Richard that we would be back before closing so we can take it around and see if it would fit us. During that time I had to be dropped off to pick up my car. My wife and I decided that we wanted to wait until Monday to see if we wanted to buy the car. My wife got the car back a few minutes after closing time and told Richard that we didn’t want it and he then began to berate my 120lb, 5’4 tall wife in front of everyone in the lobby and saying that it was “Unbelievable” that we wasted his time. He then went and started talking crap on her in front of her to his counterparts. He tossed her keys at her while berating her. I pulled up and wasn’t aware that this happened and he started to say something to me when I met my wife outside until I shut it down, then he went back inside. My wife was crying after words and she told me everything after we left. I’m just totally shocked how unprofessional and rude he was to my wife and us because he didn’t get a deal today. We were going to come back on Monday, but now, not so much. Again, I DO NOT RECOMMEND THIS PLACE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Lane, we are sorry to hear of the experience that you had with us. This has been passed on to the management staff so that they can research and see what happened. One of them should be reaching out to you shortly. If you miss their call or would like to reach out to the directly you may do so by reaching out to IC Collins at 316-618-2160 or Mark Ouellette at 316-749-4047. Thank you and sorry again.

Dependable Service

I always have my car serviced at Davis-Moore in Wichita. I can depend on them to make sure it is running at its best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New car

If you are looking for a new vehicle Nathan Brown does an excellent job finding the perfect vehicle for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and your review. Have a great one and enjoy your new ride!

Jon Anderson

big Al and Caden did a fantastic job in helping me purchase a new truck. they made the process extremely easy and very friendly. I would recommend them to anyone in the market for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review. We appreciate your business.

Getting my oil changed

No decaffeinated coffee and they couldn't look up my rewards

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Good morning and thank you for your feedback in this review. We are sorry that we didn't have any decaf coffee and were unable to look up the rewards for you. This has been passed on to our service Manager, Tim so that he can review. If you would like to speak with him directly you may do so by reaching out to him at 316-749-4033.

Poor customer service in the service department.

Poor customer service in the service department. Set the appointment for Thursday, had to drop the truck off the night before due to work. Never received any type of communication what so ever. Tried to call and never got to speak with the advisor, left a voice mail and never heard back. Drove to the dealer at noon and the truck had still not been moved. This is the second time dealing with these problems with this dealership and will NEVER return.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there. We are sorry to hear of the experience. This is absolutely no way we want our customers to feel and be treated. This has been passed on to the service manager, Tim, and the general manager, Mark, so they can review. Many times the social media postings have no names and are hard to figure out who it was. So if you do not hear from Tim or Mark in the next 24 hours please reach out to them. Tim - 316-794-4033 and Mark 316-749-4047. Thank you and sorry again.

I purchased vehicle from them in 2015 and had all the

I purchased vehicle from them in 2015 and had all the service done at the dealership. Had a lifter and air conditioning problem. Took them three tries and lots of parts on each to get corrected with me paying for parts and labor. Spent $10,000 + and could not be more unhappy with the experience. felt they were the experts and was totally wrong. Sent a letter to the president of Davis Moore on October 23 so I would not have to vent on this site to everyone. No reply. Was without my vehicle a total of 4 weeks off and on. They did pay for a rental the the last week but did get a charge on my credit card for gas which was in error as I filled it on the return to the dealership. Still waiting on that check. Totally feel I was a source of overpriced parts and labor.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Larry, we are sorry to hear of the experience that you had with us on this. We are looking into this to see what we can find out and to see about the letter that was sent in. This review has been passed on to the President, VP/COO, and the GM of the Chevrolet store to try and figure out. If you would like to reach out directly to visit about this, please feel free to reach out to Mark O at 316-749-4047. Thank you and sorry again for the issues.

We just had some work done on our Jeep.

We just had some work done on our Jeep. Kimberly, our Service Advisor went above and beyond to meet our needs. She is both professional and friendly. A great lady to work with. The Service Tech also did an awesome job of getting our jeep back into great running condition. Great place to take you vehicle and I trust these folks to do their best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Davis Moore Chevrolet

I?ve bought my last 3 vehicles from Davis Moore for a reason always excellent service & products!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My Chevy Experience

Good job on getting things done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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