Reviews
Great service, nice people
I dropped my Tahoe off for oil change and was told approximate time it would be ready. About that time out our salesman Luke walks in. I then told the service writer that I would just walk down to Home Depot to look at plants and they could call when ready. Luke then offered to give me a ride. It was very cloudy and rainy and when he dropped me off he gave me his card and said to call if it was raining or I needed a ride back. I thought that was really nice of him. The service writer also told me our rear brake pads needed to be replaced and they would do it at no charge since we have only had the vehicle a few months. I was very pleased with the service I received. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for taking the time to write this great survey! It is wonderful to hear that Luke was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Renee Higgins Director E-Commerce / Internet Sales 316-618-2192
Great Service/Awesome Service Advisor
Kimberly Gorton is by far one of the most excellent service advisors I've ever dealt with. She is friendly, professional and really cares about her customers and makes me feel secure knowing that she will get the work done properly and in a timely fashion. She is an awesome lady and a real asset to the Davis-Moore team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
BJ, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that Kimberly did an excellent job in helping you out. We will share your comment with her and the rest of the team. She is indeed an asset to our dealership. We look forward to seeing you again. Renee Higgins Director E-Commerce / Internet Sales 316-618-2192
EXCELLENT on ALL levels!!!
It was a holiday weekend, my son came in from Minnesota and his Denali had a issue, his truck was worked on at Davis Moore Service while he was deployed and Kimberly was honest and up front and advised she couldn't promise they could get it done but would do her best because my son was suppose to leave the next morning, they got it done and he was able to leave and get back home safely and on time. Once again the Davis Moore Team came through for us. I never go any place else. They are ALWAY'S kind, courteous and honest and I appreciate every last one of them. Once again thank you for going above and beyond!!!! Debby Hutton
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deborah, thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with the best customer service. I am happy we were able to help you out. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Renee Higgins Director E-Commerce / Internet Sales 316-618-2192
Great job
Barbara did a great job. She maintained contact with us, letting us know what all was going on with the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marc, I am happy to hear that your time spent with Barbara was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any other questions or concerns, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Renee Higgins Director E-Commerce / Internet Sales 316-618-2192
Made sure I left feeling like a valued customer.
Davis-Moore replaced a set of tires on my Corvette. Total job price came in well below the estimate, plus they cleaned the inner wheel barrels at no additional charge. Kimberly Gorton, my service advisor, was very accommodating and kept me informed while the car was in her care. She followed up with me, after delivery, to make sure the car drove out well and I was happy with the ride quality and handling. I would recommend Davis-Moore and Kimberly to anyone needing car maintenance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Arthur, on behalf of the entire team, I would like to express our sincere gratitude both for taking the time to write this marvelous review and for your recommendation. Kimberly is a valued member of our team and it's a delight to know that she has helped to proudly represent our dealership throughout your entire service. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Renee Higgins Director E-Commerce / Internet Sales 316-618-2192
Good experience!
Clint Thomas is truly an asset to Davis Moore. It's been a long time since I have seen a person as genuine as Clint Thomas and the first time in a long time I haven't felt takin advantage of! He is truly a class act!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeffrey, thank you for writing about your visit with us! I hope that we have earned your repeat business by working hard to get you the best service possible. Clint is an asset to our team and it is encouraging to hear that he impressed you by delivering our best service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Renee Higgins Director E-Commerce / Internet Sales 316-618-2192
Great service
Great experience, fast and easy! Big Al is the guy to go to when needing a new or used vehicle. Very friendly and personal, wants to get you the best vehicle he possible can for your needs and at the best price! Davis-Moore and Big Al are the way to go!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Big Al and the rest of the team will be happy to hear about your great experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Renee Higgins Director E-Commerce / Internet Sales 316-618-2192
Great service!
Derek did a great job giving my truck an oil change. He was courteous and very thorough in giving my truck a courtesy inspection. Great job Derek!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephen, thank you for sharing your feedback with us! It is very important to our dealership that we earn the trust of our guests by giving them the best customer service. It is wonderful to know that Derek did a great job in giving your truck an oil change. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Renee Higgins Director E-Commerce / Internet Sales 316-618-2192
very friendly
everyone is friendly and helpful. davis moore is the only shop that I trust leaving my classic car with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We sincerely appreciate your feedback. Each employee is a valued member of the team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Renee Higgins Director E-Commerce / Internet Sales 316-618-219
Great Service
I had no appointment, but needed an oil change and within 35 minutes my truck was returned to me fully serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, thank you for using our service department, and for the kind words. We plan to continue giving great service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Renee Higgins Director E-Commerce / Internet Sales 316-618-2192