Reviews
Tire repair
Very quick and courteous. Quicklane was busy but very efficient. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Jeffrey! We're happy to help however possible. Safe travels!
F-250
Nick Valentine is a very good representative for Rusty Eck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Service
I only came to get my battery checked. I had bought it there and it was still under warranty, so if it was bad. I knew they would be able to replace it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than glad to be of service, Clifton. We sincerely thank you for your business and hope to continue serving you for many years to come!
Great Service
My experience with Rusty Eck Services has always been great. This last time did not fail my expectations. My car was taken in quickly and fixed in a very timely manner. The front desk technican, Manny, was great as well. He communicated very well, kept me informed, answered my questions, and was very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Nava, we are happy you had a pleasant experience at our dealership. The staff at Rusty Eck Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
Great service
I purchased my Fusion in May of 2014. I have always had it service at Rusty Eck. The folks are friendly and I always get in and out in a reasonable time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I needed regular service and a recall notice. I called one day ahead and was able to get the car in and out on the date that I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than glad to be of service, Dale. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
oil change
Service was fine was able to get vehicle serviced w/out having to wait a long time the only thing was they didn't reset the oil change light & because on previous oil changes we had done on other vehicles the oil cap was not put back on I requested for them to raise the hood to make sure the oil cap was put back on my car which they were happy to do it.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your strong recommendation of the staff and Rusty Eck Ford. Don't hesitate to call us if you ever need anything. Be safe on the road.
Ford F150
We bought a 2015 F-150. our salesman was very helpful and knowledgeable. we would definitely go back to Rusty Eck Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service department
the staff is always helpful and knowledgeable. They make sure I understand what my options are and help me get the best service for my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback. We appreciate your review of our team, and the staff here at Rusty Eck Ford look forward to further serving you in the future!
Mr. Dan Wissman
Glenn Williams is an exceptional service representative.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase