Reviews
Vehicle service and new tites
I expedited to be there for sometime for the work I had done. Was done in less than 2 hours including a vehicle wash and carpets vacuumed. Zach went out of his way to make sure I was completely happy. Thanks Zach
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We always want our customers to feel the way you felt when leaving our location. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Friendly service, Clean facility
you did a wonderful job, the staff was very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your strong recommendation of the staff and Rusty Eck Ford. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!
Great deal
4th new car from here.every time I get a deal better than I thought
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Service was great, they informed me of all needed & recommend service. The tech also filed my tire rebate for me which was very helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick Lane
You guys were amazing with a special thank you to Marcus!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.
Good place for a oil change
I had to wait for an hour for my truck when I was told 45 minutes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great job.
At the Quick Lane they changed my oil and rotated my tires, found a coolant leak and fixed it, and washed my truck. They did a great job. I will be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Lee! Thank you for your positive review. We respect our customer's time and budget. Please let us know if there's anything else we can do for you.
Prompt, courteous service
The check engine light came on the night before on my new Focus. I was worried, so called early Friday morning as I was driving up from Ark City. The service department scheduled an appointment for me that morning, so I was able to drop off my car on my way to work. Rusty Eck Ford arranged for a taxi to take me to work. My car was ready for pickup by the end of the day. Plus, they took care of a recall notice on my car. Great service, THANKS!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
self employed plumber
Nick was very easy to work with and communicate with. I am happy with my experience. I purchased a 2013 ford f-150 XTR. finance was also easy to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Randall, for the glowing review! We sincerely thank you for your business and hope to continue serving you for many years to come!
Great service
It was good but I get tired of getting all these surveys. This is about 5 or 6 I have done on the same service. Ok enough is enough. Y'all did a great job and please stop with these.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase