Reviews
They were very friendly and got my car fixed fast so I...
They were very friendly and got my car fixed fast so I could leave as soon as possible so i would like to recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were very happy with the price we got on our new...
We were very happy with the price we got on our new truck. It was late when we finished & we were set up in a vehicle that had no gas in it while our truck was on its way. Debra made it right by offering us a free fill up on our new truck after it came in. We were very happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe Konen was who i worked with. He made it clear from...
Joe Konen was who i worked with. He made it clear from minute one that he was out to help my fiance and myself. He was outgoing to meet our needs, he knew the content of what we talked about in regards to all of our options with the new cars we were looking at. He helped us thoroughly to make the best decision long-term for our situation with our purchase. We couldnt have had a better experience than the one we did with Joe. I look forward to returning to purchase our next new vehicle from Joe. If you're in the market for a new or used vehicle, Joe Konen is the one you should seek out at Rusty Eck Ford in Wichita, KS.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Before walking into Rusty Eck Ford I had a negative...
Before walking into Rusty Eck Ford I had a negative connotation of car dealerships from previous experience and not getting the level of service I thought deemed necessary. But after buying my 2011 Ford F-150 from Rusty Eck, my mindset was totally changed. I was refered to Rusky Eck by a family friend and have never been as happy with my car buying experience. The level of service Rusty Eck ford provides from when you walk in the door to when you drive off the lot is unbeatable. They make you feel like part of there family and you come away with a positive experience! My sales associate Joe Konen is the best in the business. He knew Ford trucks from the head lights to the back bumper. His truck knowledge led me to the exact truck I was looking for. Thanks again for your superior service Rusty Eck! I would recommend you to any friend or family member who is looking to buy a new or used truck/car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terry is a good salesperson. i enjoyed working with him...
Terry is a good salesperson. i enjoyed working with him on the purchased of my Edge. He sold me on all the function the the limited edge has to offer. I like the feel of the vehicle I have a tall family & being able to have my 6'4" brohter sit comfortablely in the back sit i wonderful. Thank you Rusty Eck Ford
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I came in looking for a Cayman and was surprised to find...
I came in looking for a Cayman and was surprised to find one. i've always worked with luxury stores because of the treatment that I get. Surprised beyond my imagination with Rusty Eck Ford. I was treated like a Princess. my car is prefect, the service was outstanding and my salesperson was a gem. By far the best buying experience of my life. I would like to thank the entire team and especially Luke. he is Professional with a capitol P.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was learry of coming back into Rusty Eck Ford as a few...
I was learry of coming back into Rusty Eck Ford as a few weeks back i had come in and worked with a very pushy salesman he did not care what i wanted just wanted to sell me anything. I came back because I wanted a new car. I happened to get Debra and she was very patient with me. She took her time, showed me my options and after test driving a few vehicles she guided to a used vehicle that fits me perfect. I could not have had a better experience and will be sending people Debra's way. She even delivered my car to me herself.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Deborah helped my husband and I get into a more...
Deborah helped my husband and I get into a more functional vehicle for my newly expanded family. She worked for 2 days to get the right car and right price for us. I went from and Edge to and Expetion and I love it. If you need a car Rusty Eck can work with you.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Debra was very knowledgeable on the vehicle i was looking...
Debra was very knowledgeable on the vehicle i was looking for, very friendly her smile was contagious. All in all had a GRAET exprience!!!!!!!!!!! Thanks Debra!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience AGAIN! I recommend all my friends...
Wonderful experience AGAIN! I recommend all my friends and family! Everytime I go in to the dealership its like coming home! Thank you Rusty Eck Ford for making my experience hassle free!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car