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2015 consumer dealer award
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2015 consumer dealer award

Reviews

(792 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rusty Eck Ford from DealerRater.

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Joe and Mike were extremely helpful and professional. I...

Joe and Mike were extremely helpful and professional. I had a great experience purchasing my new Edge from Rusty Eck Ford. Would recommend to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were on a car shopping hunt for my 15 yr old's FIRST...

We were on a car shopping hunt for my 15 yr old's FIRST car. We stopped by Rusty Eck as her "dream car" has been a Ford Fiesta but they have been hard to come by. Luckily there was a 2011 with low mileage available and we were able to work something out and Brad was a big help in getting this done quickly to allow us to surprise our daughter as she got out of school!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awsome dealer....Bent over backwards to get me in my new...

Awsome dealer....Bent over backwards to get me in my new fusion. Great sales guys Mike Young and David Bacon. Really impressed with selection and prices. Thanks again guys...JC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My sales man Derek Fletcher was very friendly,...

My sales man Derek Fletcher was very friendly, knowledgable, and willing to work within my budget. He made the car buying experience fun...Thank you Derek.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very impressed with Michael and Cedic. They were...

I was very impressed with Michael and Cedic. They were very interested in getting me the best deal without being pushy. They were very professional and patient and i was very pleased with their sales experience. They showed me several SUV's and was very detailed in explaining each of them. I had a very good experience for my first time buying a new car on my own. I would recommend all of my friends and family to go visit Rusty Eck Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Richard was knowledgeable, efficient, friendly, and very...

Richard was knowledgeable, efficient, friendly, and very professional. He became a trusted friend in the course of the purchase of our new, 2011, F150 and also a used 2010 Ford Fusion. i would highly recommend Richard to anyone needing a vehicle. We plan to return to him for future purchases. We always enjoy doing business with Rusty Eck Ford. David Hodge

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I Hate buying cars. This time i actually enjoyed it....

I Hate buying cars. This time i actually enjoyed it. Michael was very confident and easy to work with. Wasn't pushy, never made me feel uncomfortable. Knew what he was doing and how to get me the best deal without braking the bank. Even indulged my bratty 2 your old boy. I was impressed with Michaels ability to get me what i wanted and didn't try to push me to get something i didn't just so i would buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went in to Rusy Eck Ford to purchase a new vehicle. I...

I went in to Rusy Eck Ford to purchase a new vehicle. I met with Richard Paquette, salesman. Rick had been recommended to me. Rick asked me what I was looking for in a vehicle. I told him the type of vehicle I wanted. Rick talked to me about the Ford Edge. We went out on the lot and looked at the Edge, Rick showed me the inside of the vehicle, showed me the accessories and all the information that is on the dash. I told Rick that was the vehilce I wanted. We drove it, then went in and did paper work. Rick told me that if my husband didn't like the vehicle when I brought him back he would void the paperwork and we would look at something else.Rick finished his part and had me talk to Greg Delong. Mr. Delong went through all the paperwork with me. I told Rick and Greg I needed to go home, get my husband and the vehicle we were trading in. When we returned to the dealership, the Edge was sitting out front washed, vacummed out and a full tank of gas. We went in and met with Greg and finished the paperwork. Rick showed my husband the vehicle and went through everything with him just like he had showed me. I took the Edge back for some service and was given a loaner vehicle. Rick, Greg and the staff in the service area were very friendly and easy to work with. I never felt pressured to purchase a vehicle, and feel we got a good deal on the Edge. The Edge drives like a dream. I would recommend Rusty Eck Ford to my family and friends and the Edge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I worked with Derek Fletcher. This man knows his...

I worked with Derek Fletcher. This man knows his business. He put me in my very first brand new Ford Focus. He got me the best price with the absolute best payments. I will definately call him when its time to upgrade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The salesman was great. No pressure and answered all my...

The salesman was great. No pressure and answered all my questions. it took a couple hours to get the process completed but overall was a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.