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2015 consumer dealer award
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2015 consumer dealer award

Reviews

(792 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rusty Eck Ford from DealerRater.

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Terry Williams

Terry Williams helped me find my dream Truck! Ford Raptor!! He was very professional and courteous!! He answered all of our questions and walked us through the whole process! I highly recommend seeing Terry Williams for your next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and Courteous

We were looking into a small suv type vehicle. Patrick was very helpful and answered our questions about the car. He was courteous and respectful. This is the kind of experience everyone is looking for when they visit a dealership. Thank you, Patrick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Terry Williams was very helpful and knowledgeable. I highly recommend talking to him. He know his stuff and will to work with you to find what you want

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Customer Service!

I rated rusty eck 5 starts because my experience was truly amazing there! Patrick Downing helped us. He was kind, considerate, truly knowledgeable about the Ford f150 which was what I was looking at. I was not able to purchase a truck at this time but I will most definitely be back when I'm ready. I will also be spreading the word out to all of my friends and family, we are sending business your way! Thankyou!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Quality Service

Sold my Jeep to me and I love it! Great guy, great car, great deal. Definitely a great investment and saved me a great deal of time and money. I would strongly recommend giving Rusty Eck Ford an honest shot, specifically with their salesperson Kesten. Of the three times I purchased a vehicle, my deal with Kesten went much smoother and he ultimately gave me what I was hoping for in the requests I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Fast, friendly, professional salesman Terry Williams

We purchased our new car from Terry Williams. Terry was very knowledgeable, and friendly. He answered all of my questions with patients and kindness. Terry made sure that the car was right for me, directed me to the correct financial decisions. My overal car buying experience was smooth. Thank you Rusty Eck and Terry Williams

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Daniel Wilbur

My wife and I just recently had twins. The vehicle we had just wouldn’t work out with our new family size. Obviously things are tight with money but Daniel did everything that he could to get us into a vehicle, in our budget, without trying to force me to finance on something. Really really recommend getting in touch with Daniel Wilbur!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Daniel Wilbur - Rusty Eck Ford

Daniel helped us find exactly what we needed for a family of 6 and at the right price. Really nice and helpful guy. I highly recommend going to see him at Rusty Eck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Doug Ford at Rusty Eck is the BEST!

Very satisfying experience with Doug as a salesman. He is very knowledgeable and does not play games. Will definitely be back to do the tango with him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ask for Doug Ford!

Doug Ford is a fair and knowledgeable salesman. He is honest and ethical across the board. He knows his product and will never try to make a deal with someone that he can't stand behind. If you want to have a fair and professional car buying experience, go in and ask for Doug.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.