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2015 consumer dealer award
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2015 consumer dealer award

Reviews

(792 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rusty Eck Ford from DealerRater.

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Great Experience

I want to thank Doug Ford for helping my mom get a great car and get over her dislike of car salesman. He was very professional and made us both feel very comfortable. He explained everything well and my mom walked away with a car that she loves!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Time for my dime!

Shane Stone was phenomenal! he listened to my wants and needs and got me what I wanted! I recommend both Shane and Rusty Eck Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Amazing Service

I have been looking for a new car which anyone who has shopped for one knows its a scary and stressful experience. However this time it was not. The attention to my needs, what I was looking for in a car and my budget were not ignored. This dealership is not money hungry, they really do care about the customer. That's something I truly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great Service

One of the best experiences at a dealership I’ve ever had! My Salesman was Daniel, he was super helpful and knowledgeable about all of their inventory! Will be going back soon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Happy Customer

I worked with Doug Ford and I had a great experience from start to finish. He was very knowledgeable about the products and answered every question I had and really put my mind at ease with the whole car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place to buy a car ask for Doug Ford

Doug Ford is amazing to work with. He is great at listening to what you want in a vehicle. Big positives he isn't pushy and very informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great stuff

They were very helpful. The sales man Shane made the experiance fun. He was quite nice and very funny. Big Red has my vote when it comes to best car sales men of the year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Place to purchase our new Explorer

Kesten Trebbe made car shopping a breeze! He took the time with us, went above and beyond to answer all questions and concerns we had. I would recommend Rusty Eck Ford and Kesten each and every time for a pleasant car shopping experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Phenomenal

I would absolutely recommend. Keston made sure I was happy and tried giving me and my family the best deals. I’m throughly exuberant! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Great sales experience

I would definitely recommend Terry Williams when buying your next new or used car. He was great and made the experience easy and fast. He even played with my kids so I could go through the finance office without any distractions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.