Discovery Auto Center, LLC

In the description of the car it stated it had a heads up display, which it did not. After the deal was complete they informed me there was only one key. Becareful and verify everything before agreeing on the price. The car was in very good shape, as described.

Hunter was very courteous and helpful in the presentation of the vehicle. I will definitely do business with him.

Gio was exceptional. He was patient and listened to what I was looking for and exceeded my expectations. Traded a 2027 Chevy Spark for a 2021 Hyundai Venue with low miles. I couldn't be more satisfied! Great customer service

Did the whole deal, got everything done but the payment; came back next day to give them a check, and they informed me that the used car market changed, now my trade is worth $2,000 less. I told them that I didn't have enough in my account to cover the $2,000 difference--they told me to have a nice day.

Gio and craig were great got my dream car and was a painless transaction love the car

If you can’t be honest with your pricing, don’t be in business! It’s clear from the reviews that others are annoyed with the lack of transparency. A vehicle is advertised for a price, but add their hidden additions (because they list the price with discounts you may or may not be qualified for as the actual list price of the vehicle), the $995 dealer fee which is absolutely asinine has me going anywhere about here to find a vehicle. Car buying is already stressful enough, but you had all of these other complications? Forget it. Plan to add $2000 to the list price of a vehicle from this place before tax, title, etc!

Not willing to negotiate; the price and all the add-ins are not justifiable; and no transparency to the process. I asked for an outside estimate, which I paid for, but was overcharged $150 and they refused to issue a refund to my credit card. Warning - do not trust.

VERY LONG PROCESS NON TRANSPARENCY OF TRANSACTION SEVEN HOURS TOTAL WAIT NOTHING OFFERED OTHER THAN WATER

While responsive to questions by e-mail and text, I found the sales representative Khaleel to be a poor salesman. I provided FACTUAL INFORMATION based on the VIN of the car making clear that it was materially overpriced, but he adamantly maintained that he thought it was not. Thus, we were at an impasse. While I liked the car well, I found it too difficult to negotiate with this person, who never referred to a manager for assistance, so I turned to other options and left the purchase process.

October2023: 1. My wife & I had a very good experience with Discovery. I walked the entire lot for 30-45min before appt. Lots of unique & popular upscale vehicles. Only 2 salesmen approached and politely left me alone when I mentioned-just looking. That made me feel comfortable vs high pressure. 2. At appt time we meet Jim Alex to learn options & test drive 2023 Corvette Convt C8. Lots of options for the money. 3. Then, we went inside and it’s loaded with beautiful vehicles (Audis, Porsche, Aston Martin, Bentleys, Ferrari). Here’s where Discovery/Jim stuck out: he spent hours with us, pulled carfaxs, window stickers, priced with dlr fee $995, taxes, fees, protectpkg $995 (these were disclosed upfront in website & before appt). I appreciate that as well. 4. Most dealers are trying to make money, get you to come in, stay in business and there’s lots of competition out there. So, with my age comes the maturity of knowing it’s commission-based and hard to earn wages. Not a perfect job to perform without some hustle. 5. Anyway I digress a bit, I found that Jim did not show signs of disgust when I got interested in the showroom vehicles. He showed me several others and spent more time with us. I haven’t bought yet because I liked too many. Summary: So after hours, I kinda feel Jim is one of the best.