Reviews
I personally had a great experience with these guys.
I personally had a great experience with these guys. Especially the sales manager BB. He was exactly what you want when buying a car. No xx, no used car sales shenanigans and at the end of the day I got a great deal on a solid car that totally checked out at the dealership. I will be back in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buyers beware this dealer will rip you off.
Buyers beware this dealer will rip you off. They are criminals and misrepresentations of everything they say and do. I bought a Escalade from them about 4 months ago and here’s what happened I asked the sales rep before delivery that hey they do a complete car inspection right She replied yes On my day of delivery I took vechicle home. Well the first thing I noticed was a broken windshield and the tires were bald. They also didn’t disclose the warranty I bought extra. They only gave me one page on the warranty which is a scam 2 days later a light came on so I went to see what was wrong Warranty solutions select is the warranty company they sell you warranty’s with they also are crooked They said it needs a radar part that cost over 5000 A oil leak and motor mounts needed to be fix on top of broken windshield and bald tires They are crooks and liars I had to trade it in at another dealer and know I’m 21,000 in negative equity on my new car. As well as 3,350 on warranty they won’t refund I also asked for a refund back on the warranty I bought and they are refusing to refund me back. Please listen to me as they have had several complaints of similar complaints as well. They need to get there dealership license taken from them they are committing fraud to customers and need to be shut down for all the wrong doing they are doing to customers so I’m at a loss of 21000 and 3,330 I was taken advantage of
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Nour was great thank you car of my dreams nice clean and
Nour was great thank you car of my dreams nice clean and easy thanks again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall poor customer service.
Overall poor customer service. Excessive hidden fees, untrustworthy and pushy salesmen that are only focused on closing overpriced deals. After they get the vehicle, no further service. Buyer beware
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Geo and Discovery were both excellent to work with.
Geo and Discovery were both excellent to work with. Bargained fairly. No hidden fees or costs all very transparent. I’ll be a repeat customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a 2021 GLE350 with delivery out of state.
I purchased a 2021 GLE350 with delivery out of state. I agree with the other reviews they seemed oddly unmotivated and the general manager Jonah is a pretty suave cat. Classic lot lizard tactics, ultimately we agreed on a price and I had a PPI. Jonah said any PPI company except lemon squad is ok ‘i won’t let them on the lite because they ruined deals before.’. I had a PPI with clear photos of carpeted floor mats and weather tech mats. The car arrived and the carpeted mats were gone. Also, the front view camera which only activates at stop lights was crooked. Come to find out after a two hour repair the tech who must have replaced the windshield didn’t re-attach the camera. Moreover, the rear suspension cover was missing three bolts and they had snapped it into place for the PPI. A $50K vehicle which we upheld our end of the deal for and disappointed to have this many issues. Put simply our request was to cover the cost of carpeted floor mats that disappeared. I was told Multiple times over email that Jonah would call me and only did so after four follow ups. When he did call he told me he had 500 other things to do and eventually hung up the phone on me. I doubt any accredited dealerships or dealer groups would hire this guy. I recommend going elsewhere.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The dealership is very responsive prior to sale.
The dealership is very responsive prior to sale. Following the sale, you will not get a response. If you are a out of town buyer such ad myself make sure you are happy with the purchase. My rating is because I Like the vehicle. Not so much the customer service.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
In the description of the car it stated it had a heads up
In the description of the car it stated it had a heads up display, which it did not. After the deal was complete they informed me there was only one key. Becareful and verify everything before agreeing on the price. The car was in very good shape, as described.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hunter was very courteous and helpful in the presentation
Hunter was very courteous and helpful in the presentation of the vehicle. I will definitely do business with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Gio was exceptional.
Gio was exceptional. He was patient and listened to what I was looking for and exceeded my expectations. Traded a 2027 Chevy Spark for a 2021 Hyundai Venue with low miles. I couldn't be more satisfied! Great customer service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase