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Zeigler Chevrolet

(2,101 reviews)
Visit Zeigler Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
New (847) 807-4895 (847) 807-4895
Used (877) 425-6945 (877) 425-6945
Service (877) 725-7292 (877) 725-7292

Reviews

(2,101 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zeigler Chevrolet from DealerRater.

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Would recommend

This was my first time buying a car so I wasn’t sure what to expect. I went in to see David after speaking to him on the phone. Him and his gsm Darius Shams were so great. I felt like I was treated with respect the whole time I was there. The process was quick and the dealership was very clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service

Had a great experience with Adam the sales rep. My husband and I went in to purchase a new Traverse and we were very happy for the great deal and service we received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Went in to look at a car I saw online and from the...

Went in to look at a car I saw online and from the beginning I was treated great! Amber was my so friendly and made sure to explain everything and help me every step of the way. The GM Darius Shams gave us a great deal. I mentioned I had an appointment and he did his best to get us out of there quick. The dealership itself was very clean and everyone was following social distancing guidelines and wearing a face mask . Over all very pleased and happy with my experience and the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

If I could rate a 0 I would. They are everything that...

If I could rate a 0 I would. They are everything that everyone hates about purchasing a car. I purchase a car every 2-3 years for the last 30 years. I love the negotiation portion and the entire experience of going into the dealership. NOT THIS ONE. This dealership is the most deceitful, dishonest morally challenged dealership I have ever worked with. Zeigler owns MANY dealerships, and now I know how, I just don't know why. I enter the dealership looking at a used Equinox priced at $18800, advertised on the window as certified, and hopefully looking to negotiate from there. But if not; I would pay tax, title and licensing and be out the door no problem. Somewhere around $21500. NOT A CHANCE. Add on such as $1800 certification, $2400 additional warranty, etc etc.. Sales man offers me $25800 out the door. Car was $19000 to start. Zeigler is the old school false advertiser to waste your time to get you in the door. I am hitting EVERY social media outlet including BBB, KBB and facebook to make sure nobody gets this experience. Thanks and have a great day.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Shady Sales Team

Salesman tried charging me double from the price we talked about on phone. Thought I was foolish enough to think I need to pay for certification of car and tires at purchase. I HAVE NEVER heard of such a shady practice.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Awesome hard work and dedication!

My credit wasnt the best but my salesman did the best he could and got me approved! Thanks Anthony Guerrero! Great customer service overall! I am very pleased with the way he handled things.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If you don't use their financing be prepared to ju

I negotiated a price apparently with the New Car manager (Darius) who made me jump through hoops and made the experience horrible because I wanted to use my own credit union. He would not cooperate with my credit union at all and kept threatening that he was going to sell the truck out from underneath me even after I came in and signed all the paperwork. He stated the deal would not go through till after the check was received and wouldn't accept a deposit. I had to show up there on a Saturday morning at 8:30am sign all of their paperwork to get a bill of sale to take to my credit union to get a check to bring it back right away so that the vehicle would not be sold even after paperwork was signed. He also stated on Friday afternoon that he would put the car towards the back in hopes that it wouldn't be sold by Saturday morning. After arriving at the dealership and seeing the vehicle I intended to purchase in the front of the lot up on one of the ramps I can not even explain the mis-trust that he caused for the Ziegler name. Once in the door the "out the door" price that I negotiated with him was then adjusted to include even more fees. I refussed to pay anything above what I was quoted. Through nothing but an extreme hassle I then ran around to get funds from my credit union just so they would not sell the vehicle out from underneath me durring this process. They have lost a client for a lifetime over one employee who wanted nothing more than to get financing through their banks instead of respecting me as a consumer and honoring my credit union. Oh and one more thing. The branch manager of my credit union called and spoke with Darius on Friday evening at 7:30pm (Yes this is my credit union!! They go the extra mile) just to get the paperwork to avoid my running around on Saturday and he told him the same thing. He will sell the truck out from underneath me until they have the money for the truck. Talk about making a stressful experience of purchasing a vehicle even more stressful.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I negotiated a price apparently with the New Car manager...

I negotiated a price apparently with the New Car manager (Darius) who made me jump through hoops and made the experience horrible because I wanted to use my own credit union. He would not cooperate with my credit union at all and kept threatening that he was going to sell the truck out from underneath me even after I came in and signed all the paperwork. He stated the deal would not go through till after the check was received and wouldn't accept a deposit. I had to show up there on a Saturday morning at 8:30am sign all of their paperwork to get a bill of sale to take to my credit union to get a check to bring it back right away so that the vehicle would not be sold even after paperwork was signed. He also stated on Friday afternoon that he would put the car towards the back in hopes that it wouldn't be sold by Saturday morning. After arriving at the dealership and seeing the vehicle I intended to purchase in the front of the lot up on one of the ramps I can not even explain the mis-trust that he caused for the Ziegler name. Once in the door the "out the door" price that I negotiated with him was then adjusted to include even more fees. I refussed to pay anything above what I was quoted. Through nothing but an extreme hassle I then ran around to get funds from my credit union just so they would not sell the vehicle out from underneath me durring this process. They have lost a client for a lifetime over one employee who wanted nothing more than to get financing through their banks instead of respecting me as a consumer and honoring my credit union. Oh and one more thing. The branch manager of my credit union called and spoke with Darius on Friday evening at 7:30pm (Yes this is my credit union!! They go the extra mile) just to get the paperwork to avoid my running around on Saturday and he told him the same thing. He will sell the truck out from underneath me until they have the money for the truck. Talk about making a stressful experience of purchasing a vehicle even more stressful.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

The best place for cars

I was very happy with the overall process Vice and Adam are very professional and respectful. I didn’t know what to expect when I first walked in but after they explain and gave me different options I knew that this was the place to be. I have a nice car now and I am very thankful with everyone that made it possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great salesman will go there again thanks i bought a...

great salesman will go there again thanks i bought a great truck i cannot think of any thing else to write the salesman igor was very good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.