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Zeigler Chevrolet

(2,100 reviews)
Visit Zeigler Chevrolet
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
New (847) 807-4895 (847) 807-4895
Used (877) 425-6945 (877) 425-6945
Service (877) 725-7292 (877) 725-7292

Reviews

(2,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zeigler Chevrolet from DealerRater.

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Toyota camry

Nice people to do business with ,Naser,Salem one of the best salesman ,he was so nice to my family bought a nice car ,thanks Naser,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ken new car

If you looking for a nice car go see Naser ,good person who will work with you to get you the best deal .Thanks Naser

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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If we could give less we would. Our experience at Zeigler...

If we could give less we would. Our experience at Zeigler was by far and above the worst we encountered in our car buying experience. The car was priced online at a much lower price than they wanted out the door. When given the option for a certified pre-owned package, we declined. That decision was criticized heavily to the point where a manager came to us and said that we were making the wrong choice and pushed further. We declined once again to no avail. The ad for the vehicle did not include any language that explained that a portion of the pro pack that costs $3000 was already part of the car, therefore jacking the process up further. We had already declined the certified pre-owned package and the pro pack as those were items we weren't interested in. Upon settling on a final, less than satisfactory number, we did some further research and learned that the vehicle was still under a manufacturer warranty. When we asked Jamal about this warranty he lied to us and said that it did not transfer between owners. Not only that, but when confronted with this information, the manager, explained that the warranty information was full of legal ease and hard to understand and that was the justification he gave for charging us even more for a certified package we didn't even want. He gave us an ultimatum and said we either take it certified or he charges us his fee for the pro pack which we ALREADY DECLINED. Ultimately, after 2 hours in the dealership, we walked away from a car we loved because we were treated with no respect, lied to, and misled. If you want to charge people a fee for "work" you have in the car, be up front about it. Include it in your ads. Why any honest business would blind side their customers with nearly double the sticker price to finance is unheard of. Every car buyer knows they will pay taxes, fees and title and registration costs. No potential buyer should expect to pay double the sticker price for a used car. We will not return to Zeigler Chevy or any dealership with the Zeigler name. They could have had life long customers and squandered that opportunity with shoddy business practices and dishonesty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

DAVID ESCOBAR

David was fantastic. At explaining every step of the process, when it comes to making a car purchase. Hi knowledge was very informative. Thank you! It was a sheer pleasure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Anthony Horton Review

Anthony Horton was a very kind car dealer. He listened and knew exactly what we were looking for. Overall, I’ll come back time and time again because of the excellent customer service I’ve received from Anthony Horton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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David Escobar was phenomenal

I went in looking for a Chevy Silverado with a specific trim that I had seen elsewhere. Unfortunately that trim was unavailable in Illinois so David did the next best thing and helped me customize my new Silverado. It came out looking better than what I had originally went in looking for and under the budget price I was looking to spend. David and his team were phenomenal and made sure every detail of my purchase was exceptional. I left completely satisfied and with the confidence that I was given the best deal of any dealership I had previously visited. My truck was delivered slightly earlier than specified and his customer service since then has been nothing but top notch. Very satisfied with my experience with David Escobar and Ziegler Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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TONY H

ANTHONY HORTON BEST CUSTOMER SERVICE AND GREAT SALES MAN AND HELP FIND CAR I NEED AND PUT MY BUDGET AND HE CLEAN FOR ME AND HUSBAND

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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new silverado

stopped by after work to come grab a new truck, was really happy with the service i received. Igor was a great hand and answered all my questions. felt like i got a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amber

Amber has been our sales rep for many years and she knows us well and knows what we want. She follows thru with our requests and questions. We are not talked in to anything we do not want. We have been very happy with the sales and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Traverse

Naser Salem was very helpful and patient with the whole process. He understood what we were looking for and within our budget. We would come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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