Reviews
Excellent customer service, good communication....
Vincent is an excellent salesperson and Billy an excellent finance manager. A excellent experience overall, car delivery was fast and easy.. we got a excellent deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nestor, thank you so much for sharing your positive feedback about your experience with Vincent and Billy. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!
Great experience!
Gary Stiles was great. He was kind and professional. I would recommend them highly. They helped us out greatly. Love the truck! They made the buying experience easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mer, thank you so much for sharing your positive feedback about your experience with Gary. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!
From beginning until the end we were given excellent...
From beginning until the end we were given excellent customer service and received a great price for our new F-150. We will recommend Sheehy Ford of Warrenton, and specifically Rod Kincaid.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
FireDawg, thank you so much for sharing your positive feedback about your experience with Rod and Justin. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!
Great Service
Sheehy Ford-Warrenton is great. Bought my Explorer back in March which had a faulty backup camera. Issue was quickly resolved by Steve with a new one ordered and replaced as quickly as they could manage. Pleasant, Easy-going employees and nice facility, as well as great appt availability (which may or may not be due to COVID- not sure). Satisfied overall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
NeekaUK, thank you so much for sharing your positive feedback about your experience with Steve, We are so glad that we could provide you with a wonderful experience.
Excellent service all the way around. No hassle and no...
Excellent service all the way around. No hassle and no pressure buying experience made the process of finding the right vehicle, getting a great price and closing out the paperwork an easy and enjoyable one from start to finish. Professional, knowledgeable and friendly staff was available at every turn. And when I need periodic maintenance, the service department is set up to get my vehicle taken care of quickly and efficiently. Definitely recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
TR, thank you so much for sharing your positive feedback about your experience with Bryce. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!
Excellent buying experience
Purchased a new Ranger from Gary and had as good of an experience buying a car as anyone could expect. Communication was great and pricing was very straightforward. We were in and out of the dealership quickly with the vehicle we wanted. Would definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I woukd give this dealer a negative star review if it was...
I woukd give this dealer a negative star review if it was available.When I first went in to drop off my car for several recalled repairs I was passed around and asked to wait several times. When I was finally able to drop off the car I received a text message from Steve Dunnington telling me to use this text to correspond with the dealer concerning my car. Originally I was to,d that they woukd only need my car for one day. My appointment was 10am so by 4:30 I sent Steve a message asking for an update. I received no contact. The next morning at 8:30 I sent another message, still nothing from Steve. At 1:30 I sent another message indicating that if I did not get a response I would go into the dealership. A little after 2 I went in and watched as Steve got up and walked out. After waiting someone informed me Steve went to lunch. I explained the situation and asked them to tell Steve to call me please. After waiting two hours, which I think is plentry of time to return from lunch, I went back down to the dealership. Steve was once again away from his desk. After finally finishing with another customer Steve did talk to me and informed me that the only work that was covered was replacing one door handle. So very long story short, i went through all of this frustration and was without my car fro two days to replace a door handle that I know takes less then half an hour because I have actually done this on my own in the past! Do not use this dealership for service, it is not worth the hassle even if the final bill is zero!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service experience.
Great experience. Will continue to seek service and support from them. The staff was knowledgeable and professional. They knew how to help me and made recommendations for continued care of my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sales staff was excellent, how does in and out of there...
Sales staff was excellent, how does in and out of there in an hour and 15 minutes. Really great experience.Definitely would go back and purchase again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
James, thank you so much for sharing your positive feedback about your experience with Chris. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!
This was the experience and that I had come to expect...
This was the experience and that I had come to expect from Sheehy, which the previous experience in December 2019 was anything but, I'm glad that I decided to try one more time. Crystal was wonderful, everyone was respectful and polite and the work was done in a great time, even faster than I expected and I can honestly say I would return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kevinbowles2013, thank you so much for sharing your positive feedback about your experience with Crystal. We are so glad that we could provide you with a wonderful experience.