Reviews
Great service and people
G-J is super to work with. They do what they say when they say and do it at fair prices. I recommend them to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love the Wheeley Family! Thanks for entrusting us with your vehicle needs! ~ Tim C
Internet sales was awesome 👌
I've looked around n Shreveport-Bossier couldn't find anything .went online and Boom there it is....only thing I had to do was test drive and sign papers..thank Niki salesperson and Zach and the others who assisted me....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Piccalo75! We are glad you made the drive and proud to be your Dealer! ~ Tim C
Great experience
I bought a used vehicle and was very pleased with the deal I got and the service I got. Would definitely recommend the dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the 5 Stars! We surely appreciate you! ~ Tim C
Letter from GM but no repair.
Went in for regular maintenance oil change, filter & tire rotation.The in-cab filter was dirty and I let them change it. I will do that myself next time. $$$$$ Also I had a service “recall“ from the Gm company in the mail. I showed it to the service department but, was not repaired because they said they couldn’t reproduce this problem. 😳 This is a known braking issue !!!!!! So I guess when I run into the back of someone they will replace the part. They have always given me good service and been very nice but, this time I do not understand how they let me drive off with a known braking problem that I have experienced and ridden with a friend experiencing the same problem with his truck and he got a letter in the mail also reporting the problem. 🤦🏼???🤷🏼???
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We understand your frustration, Mr. Hatley. Our job is to accurately diagnose issues and apply the correct repair. In order to do so, we must ensure the problem is duplicated. We certainly appreciate your years of service. Never hesitate to ask Chris or Paula any service related questions you may have. Thanks again, Mr. Hatley. Tim Capps Dealer
Customer Service
Chris Roberson and his group always do an outstanding job of taking care of the customer. They always treat me and my family as part of the Gabriel Jordan family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gary, you and your family are part of ours. Thank you for the kind words and the continued years of loyalty. ~ Tim C
Effecient
Nice friendly staff who are eager to help with service for your car. They are very efficient, getting you in and out. Recommend to all.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks, bobnkristy! We are excited for the great review! ~ Tim C
2015 Toyota Tacoma
Very nice dealership, everyone was extremely nice, Chuck Pinson was very friendly to deal with, everything went very smooth, would recommend this dealership to friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. Chuck Pinson and the Gabriel/Jordan Buick GMC team are proud to serve! Enjoy your Tacoma!!! ~ Tim C
They will not be honest with you about financing
They lied to me about how many banks approved me for a loan and used it against me while negotiating a price. I won't be going back.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We regret you feel this way about our Dealership. Unfortunately, you did not identify yourself and we have no way of communicating with you. My number is (903) 984-3082 and I would be willing to speak to you regarding your experience. ~ Tim Capps, Dealer.
Buying My 2019 Terrain
Chuck Pinson and our daughter helped me purchase my new car with texts and emails! Gabriel/ Jordan Buick/ GMC and Chuck Pinson are awesome! I would highly recommend Gabriel/ Jordan Buick/ GMC if you are looking for a new vehicle. I love my new car! Thank you to everyone involved in my purchase from your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Janice, you are the best! Thank you and we are excited for you! ~ Tim C
Fantastic Service And care
KEN AND the finance crew took amasing care of me im so happy with the work they put in to help.me get the truck i wanted. Thanks again guys and gal
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bill, thank you so very much! We are proud to be your dealer! ~ Tim C