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(283 reviews)

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Awesome dealership!! Extremely helpful & friendly!!

Was a pleasure to deal with such friendly and helpful people!! Explained everything to us with no pressure!! Chuck Pinson and Amber Klinefelter were great!! This is the fourth vehicle we have purchased from Gabriel Jordan and will continue to purchase from them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

As always, it was a pleasure to visit and catch up. Suzie, you and Clarence are special people and it is an honor to serve you both! ~ Tim C

Very pleased!!

We have used the Gabriel Jordan Service Center several times. We are always extremely pleased!! Ended up purchasing another vehicle while we were there!! The fourth vehicle we have bought from them!! No pressure sales, which we appreciate!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Suzie and Clarence, you guys are fantastic! It is always an honor to work with you and your family. Thanks for making the drive and I hope to see you both soon! ~ Tim C

Just what we needed ...

What a pleasure to find a good dealership without the "twist your arm" pressure. Chuck went above and beyond to help us find the perfect vehicle. Amber was pleasant and made the paperwork a breeze. We will surely come back to this place and see Chuck for our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dande, you are absolutely the best! Thanks for mentioning Chuck and Amber and we hope to see you for years to come! ~ Tim C

Overall Great Experience

I had really good experience. There were some things wrong with my pre-owned vehicle that were not noticed until after purchase but they fixed the problems without hesitation. I am very pleased with their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Salesman

So far only had dealings with Ken Elmore., and the woman who explained the paperwork and extended warranty with me. Both were very professional, friendly, I would highly recommend Ken to any of my friends who are in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so very much for the great review and nice comments about Ken and Amber! Enjoy your new vehicle! ~ Tim C

Outstanding customer service

Chuck Pinson and the staff at GabrielJordan made my experience with purchasing a used vehicle amazing.Chuck was very knowledgeable and kept us updated with every step of the purchasing process. Chuck and the staff at Gabriel Jordan made the hour drive to get to the dealership worth every mile traveled. I highly recommend Chuck Pinson and the awesome staff at Gabriel Jordan for all your vehicle purchases. We will definitely shop there again. Thank you again Derick and LaShonda Hill-Monroe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Monroe! Thank you for making the drive to purchase from Chuck and Gabriel/Jordan Buick GMC! We are proud your experience went well and look forward to see you soon! ~ Tim C

Fast and Friendly Service

Very helpful in answering my questions. Willing to check for undercarriage damage after letting them know that my tires were stolen in Dallas, no charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lonnie, we are always glad to help. Thanks for the kind words. ~ Tim C

Fast easy and courteous Service

Gabriel Jordan Service department is very professional from the time you meet them till you pickup your vehicle. Great place to get your vehicle serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you, Tom! You guys are always such a joy to work with. ~ Tim C

Excellent all around experience

Dealt with salesman Chuck Pinson, experience was amazing. Chuck was to the point and helpful in all aspects as was the sales staff in general. Pricing was right on the money both for their truck and my trade HIGHLY recomend Chuck and the staff at Gabriel Jordan will definitely do business with them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That truck is a beast! Thank you so much for the great review and choosing Gabriel/Jordan Buick GMC to be your dealer!!! ~ Tim C

Engine Control Module

Excellent service from the start! Haley took my call, referred me to a good wrecker service to get my truck towed to the dealership. Paula LaRoux took care of my vehicle, from writing up the service form to calling me when the vehicle was ready, great job! The mechanic briefed me on the work he had done and conducted himself very proffesionally. Job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Glenn, thank you for taking the time to give a testimony. We surely appreciate you and your kindness in mentioning Paula, Haley and the Technician! You are the Best! ~ Tim C