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(283 reviews)

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Easy and fun

I always keep coming back because it’s alway a joy . If your looking for new or used stop by Gabriel/Jordan Buck GMC you want be sorry .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nelda, you and James are the best! Thank you for always calling and working with us on your vehicle purchases! Enjoy the beautiful Cadillac SRX! ~ Tim C

Awesome Job!!!

I bought the vehicle all online. Quick and easy!! My buying experience was awesome! Chuck was quick to respond and very professional!! Wonderful job guys!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Gabriel/Jordan Buick GMC! We surely appreciate you and your kind words! Enjoy that awesome GMC!!! ~ Tim C

Great dealership!

Had a great experience finding a vehicle from this dealership. I was in need of a truck and they made it happen. Zack was a big help with getting me approved! Highly recommended for anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience! And thanks for the kind words! Enjoy your new ride! ~ Tim C

Pleasure doing business with all these people .

Very professional staff a real pleasure to do business with these people . Sales staff very friendly and helpful at delivery helped with all the set ups of equipment .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jimmy, as always, thank you! We have been working together the better part of 20 years. The pleasure is truly ours. ~ Tim C

Excellent & Efficient!!!

This 5-star rating is all because of Mr. Chuck Pinson at Gabriell-Jordan Buick & GMC in Kilgore, TX. Our experience with him was SO smooth, quick & simply easy...it was the best new vehicle buying experience ever! We highly recommend Chuck as your salesman next time you’re ready to purchase a new or used vehicle. Chuck goes above & beyond for his customers. Thank-you Gabriell-Jordan for being so efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Enjoy that bad to the bone, Short & Wide! ~ Tim C

Quick and easy

I was able to get in and get out. They had the truck I wanted at a good price. Quick, easy, and painless experience buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Treardon, thank you so much! we are glad your experience was great! ~ Tim C

Great, from start to finish

Great, everything from making the appt, being taken to my job. Great service including a recall I didn't know about, timely service, wonderful call when finished. Beautiful car when I arrived, they had washed and cleaned inside and out??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the nice words, Mrs. Judy! We always appreciate you. ~ Tim C

The BEST customer service this in years!!!!

I haven't seen customer service like this in a very long time. These guys here were the best!! They didn't see a $ ,the saw a person with a need. They showed respect and gave respect . They help me so much and Ken, didn't waist anytime on getting me approved. GOD allowed to go ONE day without a car ,one day. I called and spoke with Ken and told him my situation and he didn't hesitate to try and find me something that would work for me. He told me that he wasn't going to put me into something that I didn't like ,but into something that I did. He did just that!! I was treated like an old friend,like I have been going there for years, but that was my first time and it will not be my last. The finance guy was the best too, he was the friendliest and down to earth person you would ever meet. The Guys and Ladies at Garbriel?Jordan Buick GMC were the most friendliest and the best to making you feel like part of the family. This credit re builder person has found a home at Gabriel/Jordan and I will be a returning customer in years to come. The BEST customer service this in years!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

You are the sweetest, most encouraging person! Thank you for the nice words and welcome to the Gabriel/Jordan Buick GMC family! ~ Tim C

Top Notch customer service

Chuck Pinson is very detailed and full of information as far as helping me choose the right vehicle. Everything was handled in a very professional manner. Helping me choose the right vehicle, going over all specifications and options to explaining everything when I accepted delivery. Chuck is not a pushy salesman and a all around great experience to work with. I would give him more stars if I had the opportunity to. It was a pleasure working with Andy York also. Overall the dealership was very friendly, professional and clean. I would recommend this dealership and working with Chuck Pinson was a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership

Great dealership making the buying experience fun and easy. They got me in the truck of my dreams! I Would recommend this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! Enjoy your new truck!!! ~ Tim C