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(283 reviews)

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Service with a smile!

The all around experience was great as always! Fast quality service that always exceeds my expectations. To be met with a smile and happy employee's speaks volumes as to the way a business is managed. Gabriel Jordan exceeds that! When I left I knew my GMC truck was well taken care of. Did i mention that it was also washed and detailed! Gabriel Jordan always keeps my vehicles running and looking awesome! Thank you all for great friendly service. I will always do business here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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AWESOME EXPERIENCE

I have never had such an amazing time buying a car. Zach made this a much more pleasant experience then I had imagined going in. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Terry, thanks for the awesome review! You are the best! ~ Tim C

Best experience

By far the best experience at a car dealership. As soon as my family arrived, we were greeted nicely and the service was great. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We truly appreciate you! ~ Tim C

Best dealership in East Texas

I had the most awesome experience with Gabriel/Jordan Buick GMC. They were so helpful with getting me financed and I didnt even have to car shop really. I told my wonderful sales guy Zach Hart what i wanted and he located the closest thing he had to work with from the 9 stores i had to choose from. I couldn't have chosen better myself. I love my Nissan Altima. Its beautiful... And best of all they got me financed with an awesome interest rate and reasonable payments. I would recommend Gabriel Jordan to anyone that was looking for a new or used vehicle. I had been to numerous places and had been searching on facebook marketplace with no luck at all. I was so tired of looking for a car. And nobody else even tried to put me in a car. When i arrived in Kilgore and drove my new used car away, they made a customer for life out of me. Thanks for everything you have done to help me Gabriel Jordan GMC and Zach Hart... Ya'll will be seeing this car buyer again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow! We are so excited and humbled to read your story. These are the type experiences we strive for. Thank you so much for taking the time to provide such great feedback and nice words about Zach and the Gabriel/Jordan Buick GMC Team. And finally, thank you for your business! ~ Tim C

Amazing customer service

Zach Hart is the best salesman I have ever used. So professional and informative without being pushy. From now on, I will never buy from anyone else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Chris, thanks for the great review! We are grateful of your feedback and kind words! ~ Tim C

Fantastic Service

I had originally contacted another dealership but when the other dealer gave me untrue statements and the run around, we turned to Gabriel Jordan Ford of Kilgore. I spoke with Zach on the phone about the vehicle I was interested in and explained to him exactly what kind of financing I was looking for. I explained that I was located 2 hours away with the competing dealership only 5 miles from me. He assured me that he would have the vehicle ready to test drive and as much of the paperwork as could be completed at the time would be. When my husband and I arrived, the vehicle was ready and waiting. After test driving, I knew for sure it was the vehicle for me. Zach made sure the paperwork was effortless. The financing agent, Andy, was able to get us the lowest interest rate we have ever had, beating a previous rate of 5.7%. Zach and Andy stayed late to ensure we got the best deal and customer service possible! We truly had a wonderful experience thanks to them and will definitely visit them again for future purchases! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a great story about Zach and your experience at Gabriel/Jordan Buick GMC in Kilgore. We are truly humbled by your kind words and hope to see you soon! Thanks again! ~ Tim C

Good experience

Chuck is good guy to know whether you are looking to buy a vehicle or not. Great guy, down to earth, will help any way he can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great, easy experience

Zach was so easy to work with. He made the process effortless. I would recommend Zach and this dealership to anyone looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Emily, thank you for the great review! We appreciate your kind words! ~ Tim C

Zach Hart

Zach helped me get exactly what I was looking for!Great experience with this dealership! Quick and painless I highly recommend doing business with them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, T-man91! We surely appreciate you! ~ Tim C

5 star

I had the best experience with at this dealership. Mike was great. Very patient and understanding to my needs. I have no complaints. I will highly recommend this dealership. Ask for Mike. He is the best. And Andy in the finance office yes yes yes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.