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Gabriel/Jordan Chevrolet Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gabriel/Jordan Chevrolet Cadillac from DealerRater.

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The salesman was Low pressure and very productive at

The salesman was Low pressure and very productive at finding the vehicle we were searching for. Tim went above and beyond expectations from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your thoughtful review! We're so glad to hear Tim provided a low-pressure and productive experience while helping you find the perfect vehicle. Going above and beyond is what we strive for, and we’re thrilled to know he exceeded your expectations. We truly appreciate your business! Best, Tim Capps Dealer

Very good to deal with.

Very good to deal with. Austin was very good to work with. Highly recommend!! We will use them again. Dean in the office was great also !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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NOT RECOMMENDED AT ALL FOR DIAGNOSTIC OR REPAIRS.

NOT RECOMMENDED AT ALL FOR DIAGNOSTIC OR REPAIRS. They could not diagnose the car fault correctly so they just made stuff up that was not even the problem and over charged diagnostics. We left with no more information than we came in with at almost $200

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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They are very professional and treated me and my mother

They are very professional and treated me and my mother very good. I would recommend any to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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horrible customer service

I called to confirm that the service department was able to do a state inspection. I was told "go ahead and bring it in and we'll take care of you". When I showed up 10 minutes later I was lied to and told that "the guy who dose our inspections is gone". When I told her that I called ahead and confirmed that I was able to do so. I was then told that the guy who does inspections was working on a headliner and it wasn't going well that I needed to go to another place. She no more than got that out of her mouth and I guess had a thought that it would be wise to not turn down someone who may spend a lot of money and trade in a vehicle every few years. She "said what kind of vehicle is it?" I replied that it was a nearly 30 year old Chevy suburban. Well you need to go somewhere else and get it done. The joke is on her I don't drive that because I have to but rather that I want to. My wife and I are currently looking to purchase a new Colorado or Canyon. I am glad that she showed me her true colors otherwise I may have spen my money there!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ten out of Ten customer service!

Just wanted to give y'all a huge attaboy! We have taken two corvettes to them, even though we purchased the vehicles somewhere else and they took the absolute best care of us. We will definitely continue to bring all our vehicles here, and we recommend this dealership to all our vette friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Five Stars

We bought are car here a few years ago and I will have to say it was a great experience and the staff was amazing. They made it so easy and had everything ready for us when we got there. 5 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Gabriel Jordan

Would buy my next Auto at Gabriel Jordan the people atmosphere clean Bathroom hospitable and a nice Tv to watch while waiting on repairs just overall a very friendly place to buy a car?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The Winning Team

Tammy is an amazing Sales Advisor. She made sure everything was right and found us just the right car. Also James is an excellent sales manager and gave us the best service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Paul- Thanks for your business and the EXCELLENT review! See ya next time. -James T.

Nice people, but….

Nice truck but watch out for the vin etching! The Portfolio Protection doesn’t tell the dealer what to charge! It is up to them! We were charged $499.00. Brought down to $299.00 because I inquired and had knowledge. Nice group of people but I guess too many just want to take your last cent!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

HI Skye- I don't show you've ever purchased anything from our location. We do discount the etch sometimes to try and put a car deal together for our customers. The etch isnt anything hidden and is disclosed on the very first presentation of numbers for a vehicle. If you would like to discuss this further feel free to call me anytime at 903.657.2506 Thanks, James T.