Reviews
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Always answer my question. Take great care of me. When I call or visit, I get quick service. My golden retriever come with me and loves the pop corn.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind words, Scott! We do our best every day to exceed expectations! We will share your kind words with the service department! We look forward to seeing you in the future
Very Nice Dealer
Well maintained facility, clean and tidy with lots of selection. Prices were posted as well. Very professional staff, large parts and service area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, we appreciate you for letting others know about your experience at Larson Chrysler Jeep Dodge Ram. It is our commitment to ensure quality customer care by providing clean and comfortable facilities as well as fast, friendly and professional service to our guests. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
THANKS PAUL
Thank you, Paul for going above and beyond for our family! With you its "CARE" not "CAR"
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words, Darcey and Timothy! We will pass them along to Paul. Congratulations on your new car! Welcome to the Larson Family
Great mechanical people
Great Mechanic technician. The mechanic Robert Christiansen did a phenomenal job on the repair of my vehicle.The service writer Molly had all my service very well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Molly has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Great service
Everything customer service was great the facility was very clean and prompt to help me and cater to me getting my vehicle back running and was great at helping me and assistance
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brandon, we appreciate you for letting others know about your experience at Larson Chrysler Jeep Dodge Ram. It is our commitment to ensure quality customer care by providing clean and comfortable facilities as well as fast, friendly and professional service to our guests. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
Nice facility/people but horrible returning calls.
I was happy to have a quick scheduling for my warranty work. I also added an oil change and tire rotation to the job. When my car was returned the Low Tire light was on. I attempted to call back twice and no one returned my phone call. I was very disappointed in that aspect. I ended up fixing the problem myself. It wasn't a difficult task, just annoying.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Beckey, thank you for taking the time to tell us about your visit. We are so sorry to hear that we did not meet your expectations. Your comments and concerns are important to us and a member of our customer care team would like to speak with you and hear about your visit with us so we can correct and better ourselves! You can reach them at 253-671-6405 or you can email them at any time at customerservice@looklarson.com . Thank you again and we hope to hear from you soon.
Excellent service
Great service... Kayla in Service always seems to go the extra mile to make sure your satisfaction is important.. Thanks again for getting my appointment in early.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Kayla has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
car repair
I really enjoyed Ethan he was amazing with helping me get the customer care I deserved he called and always kept me updated and he had sympathy if he was not able to help if it was out of his hands
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Ethan made such a great impression on you.
Great service and staff
The staff are very efficient, courteous, kind and professional. The place is very nice and clean. The service is highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, we appreciate you for letting others know about your experience with us. It is our commitment to ensure quality customer care by providing clean and comfortable facilities as well as fast, friendly and professional service to our guests. Thank you for being a loyal Larson Family member!
Great Service
Anthony the service advisor was fantastic. He walked outside the bay doors to ask what I needed. I?ve been there for service many times and this was my best experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sharla, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Anthony has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!