Reviews
Great car buying experience
2014 Certified Ford Fiesta. My experience working with the staff was great and hassle-free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy customer again
I have been bringing my car here for a few years. love the service and convenience of your store and location. Staff is always super friendly and willing to help. Will definitely recommend to family and friends..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service
I would have appreciated it if the technician would have wiped my new tire down, so it did not look like a dusty, dirty mess compared to my other 3 tires. Everyone was most polite and helpful, especially since I had to wait almost 4 hours for the service to be completed due to getting the tire from another location. A gentleman even offered to drive me to a restaurant so I could have lunch while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
review
The staff was helpful. The only issue I have is that I am having to see them often for repairs to my truck.
- Customer service —
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Widow
Just had an oil change. Staff was friendly and car was ready when I returned.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First timer
I was told they needed to put a patch on my tire due to a piece of metal in it that they had removed, I asked to see the piece and to see if I was able to patch the tire myself but I didn't get to see it and ended up paying for the repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service on 2010 ford taurus
service is always great I will definitely buy my next Taurus at baker ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Satisfied Customer
I have been taking my vehicle to Rod Baker for various repairs and services of the past few years. Every time I go they listen to my problem or request, contact me after making and evaluation to discuss my options, and deliver the service we agree upon in a timely manner. The staff has a professional attitude and communicates well. I always consider the Rod Baker service department first for any repairs or maintenance on my vehicle and recommend others who my find their service valuable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rod Baker service
Service department is always professional and convenient. They work to meet my schedule when possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
president
it was great, they took my car in right away, did an excellent job and I am totally satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase