Reviews
Everyone was very helpful with me being new at doing this
Everyone was very helpful with me being new at doing this myself. They explained everything I needed to know.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope to serve you again soon.
You send your customers coupons and then they do not
You send your customers coupons and then they do not apply . Plus an inspection takes almost 2 hours even after an appointment was made :. That’s awful . I bought my car from you but this is the last straw .
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience, Elizabeth. Your feedback is important to us, and we understand your frustrations regarding the use of coupons and the inspection time. We're committed to improving, and we'll address these issues with our team to ensure a better experience in the future.
The car buying experience was very easy, The salesman
The car buying experience was very easy, The salesman was well informed about the vehicle and presented it well. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our pleasure to help! Thank you for choosing to work with us. We hope you're enjoying your new car!
They were very nice and they got the job done.
They were very nice and they got the job done. I was very happy with the work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road and running smoothly! Please let us know if there is anything else we can do to assist.
This dealership is always top notch customer service.
This dealership is always top notch customer service. That's why I drive 30 minutes
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your great experience with us, Chad! We value your continued loyalty, and look forward to working with you again.
Professional.
Professional. Prompt and Expert Service. Erik Hertzog is the man. Needs a raise for his standard of service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your great experience with us, Jonathan! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope to see you soon.
#1 Cochran Subaru did a great job of getting my car
#1 Cochran Subaru did a great job of getting my car serviced quickly and provided a comprehensive overview on the status of other parts.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help get you back on the road, Matt! Please let us know if there's anything else we can do to assist. We hope to see you again!
Excelent Service as always.
Excelent Service as always. The service department is great especially Eric Hertzog who I usually work with, but the entire team is great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear about your positive experience with Eric and our service team. Your satisfaction is our priority, and we look forward to serving you again!
Since purchasing my car I have had great experiences with
Since purchasing my car I have had great experiences with both the sales and service departments.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your great experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope to see you soon.
The Cochran Subaru Team is extremely knowledgeable,
The Cochran Subaru Team is extremely knowledgeable, pleasant, very customer service focused and did a fantastic job of meeting our needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your great experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope to see you soon.