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#1 Cochran Subaru Monroeville

(1,669 reviews)
Visit #1 Cochran Subaru Monroeville
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2014 state dealer award
View 2 awards
2014 state dealer award 2013 state dealer award
New (412) 968-8460 (412) 968-8460
Used (412) 968-8461 (412) 968-8461
Service (412) 968-8463 (412) 968-8463

Reviews

(1,669 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of #1 Cochran Subaru Monroeville from DealerRater.

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Long wait time for having an appointment.

Long wait time for having an appointment. Everyone pleasant and willing to answer any questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We apologize for any delay you experienced, and hope for the opportunity to serve you in a timely manner in the future.

I have been taking my car here for service for and it is

I have been taking my car here for service for and it is now 101,000 miles and 10 years old. They are courteous, friendly, know the car, and take good care of it. Erik is the tops for customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for making us your service home! We look forward to serving you and your car for many more years to come.

I love this dealership because they are so efficient and

I love this dealership because they are so efficient and explain everything so well. They do what needs to be done, and always give you a heads up about what you can expect will be the next things that you will eventually need to take care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your kind words! Thank you for choosing us - we look forward to seeing you next time!

Nothing bad to say about this dealership.

Nothing bad to say about this dealership. Everyone was wonderful. Great experience and will only buy from Cochran Subaru from now on. Easiest deal ever and I have bought many cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your experience, Connie, and congratulations on your new vehicle! See you next time!

Everyone was very kind and very knowledgeable about the

Everyone was very kind and very knowledgeable about the vehicles in stock. Despite being very busy Brian took great care of us to ensure we were happy with our selection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help, and we are so glad to hear that you enjoyed your experience with Brian! We hope you are loving your new Subaru and look forward to seeing you next time!

Always timely and considerate of what’s important to me.

Always timely and considerate of what’s important to me. Personalized service and a team that is honest and straightforward about my vehicle. Thank you!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nancy, thank you for the kind words! We are so glad to hear about your experience and appreciate you taking the time to leave us a review. See you next time!

Andrew helped us find a car within our budget and was a

Andrew helped us find a car within our budget and was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your experience with Andrew and hope you are loving your new vehicle!

My wife and i purchased a brand new Subaru Outback from

My wife and i purchased a brand new Subaru Outback from Brian Weiss and it was the best experience i have ever had at a dealership. Thank you to #1 Cochran and Brian and his team for making this as quick and easy as possible. Brian treated my wife, daughter and myself like family and we will 100% be coming back next time we are in the market for another vehicle.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Outback! We are thrilled to hear about your experience with Brian and will be sure to pass along your words of praise to him and the whole team. We look forward to seeing you next time!

Great service always.

Great service always. Efficient and honest. Kept me informed along the way. Followed up after.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! Thank you for choosing us - we look forward to seeing you next time!

The staff were incredibly friendly and helpful.

The staff were incredibly friendly and helpful. Carl figured out what was going on with my car and was very accommodating with my busy schedule to make sure my car was fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help, Hannah! We're thrilled to hear about your experience with Carl - thank you for choosing us and we look forward to seeing you next time!