Reviews
Very professional clean, waiting area got me in and out,
Very professional clean, waiting area got me in and out, and I was very satisfied with the customer service
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist. We hope to see you again!
Great experience with the oil change and tire rotation.
Great experience with the oil change and tire rotation. Loved the updates via video from the certified technician!
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help! We hope to see you again.
I had a few issues with vehicle purchase but they took
I had a few issues with vehicle purchase but they took care of them in a timely fashion and to my satisfaction.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad we were able to help! Please let us know if there's anything else we can do to assist. We hope to see you again!
Very friend and respectful, always a pleasure to deal
Very friend and respectful, always a pleasure to deal with and are amazing how caring and understanding staff is Bryan has been amazing to deal with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We appreciate you making us your service home, and look forward to seeing you again.
I Made a Monday appointment on a Friday in my truck sat
I Made a Monday appointment on a Friday in my truck sat there for three days before they even looked at it. Isn’t the purpose of scheduling appointments to have the service done the day of the appointment ? The work was completed satisfactorily , but the way they handled me as a customer was lousy. It made no difference to me when they told me that they had all their racks tied up and their people didn’t show up to work… I keep my appointment promises with my customers!!!! The diagnosis of my truck problems could’ve been made on Monday and I would’ve been OK with that. Instead, I had to hound them every day to get an answer.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your candid feedback with us. We apologize for any delay or lapse in communication regarding the status of your vehicle. Unfortunately your vehicle did require a special lift to accommodate the weight, and we apologize about that availability. We hope for the opportunity to better serve you in the future.
great dealership short wait time on getting vehicle
great dealership short wait time on getting vehicle wanted in and out with services definitely coming back.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road! Looking forward to seeing you again.
Excellent service timely and got everything that was
Excellent service timely and got everything that was needed finished in a timely manner. Brian was an excellent service writer
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help! Thank you for choosing us. We look forward to serving you again!
Everything at dealership was excellent Service advisor
Everything at dealership was excellent Service advisor Brian knew his job and he did it well Thankyou
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!
We have been pleased with our dealings with this
We have been pleased with our dealings with this dealership. The service department is nice to deal with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!
our experience with Erik was great, he truly worked with
our experience with Erik was great, he truly worked with our situation to make this possible. I highly recommend Erik and the service from #1 Cochran!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our pleasure to help! Thank you for recommending our team. We hope you're enjoying your new car!