Kirby Kia of Ventura

On Friday, May 9th, my daughter and I visited the dealership and ended up leasing a new vehicle (the Kia K4) after trading in our 2016 Kia Optima. Sales Consultant Trevor Payne was very helpful, knowledgeable, and went above and beyond to make the experience as smooth as possible. The service we received from Finance Manager David Kim was outstanding as well and made dealing with all the paperwork effortless. It is such a cliche to say that a business treats you like family, but honestly the staff at Kirby Kia of Ventura really do just that. I have never felt like just another customer. This is the fourth car I have purchased from Kirby Kia. They really make it nearly impossible for me to consider taking my business anywhere else.

After two years of researching the perfect car for our family, my husband and I finally made the leap and purchased a 2025 Kia Sportage Plug-In Hybrid Prestige — and we couldn’t be happier! We had originally test driven the car at another dealership, but the experience there was terrible. We felt extremely pressured, and they even tried to charge us $7,000 over MSRP. Determined to find a better option, we researched other dealerships and found Kirby Kia of Ventura. I submitted a quote request online and was contacted the very same day by Deanna. She gave us a no-nonsense, fair offer — no pressure, no games — and we instantly knew this was the dealership we wanted to work with. Deanna went above and beyond to help us, even while she was out of town. She connected us with Guillermo, who met us at the dealership to finalize everything. Even though we were in a bit of a rush, Guillermo took the time to explain every feature of the car and offered to be available if we had any future questions — which really made us feel taken care of. When we decided to finance the car, we were introduced to David Kim. Knowing I had to get back to work quickly, he had all the paperwork ready and made the process smooth and stress-free. He was an absolute joy to work with. Incredibly, the next day I had to undergo surgery, and David even arranged for someone to come to our home to complete a few final documents — something I never would have expected from a dealership. I have never been treated so well by so many people in the auto industry. Kirby Kia of Ventura has earned lifelong customers in us. We can’t recommend them enough!

Working with Robert P. At subaru in Ventura was great! Bought a great hybrid with his help. Super nice and friendly!!

Lars was awesome. He answered my questions and never pressured me to purchase. I knew what car I wanted when I went in and there was no upselling. He really helped me get a good trade in and made my payments affordable. He is very knowledgeable on his subarus!

Deanna L was amazing! We live quite far from the dealership and she went out of her way to accommodate us even arranging home delivery. Our new Sorento is beautiful. 10/10 would recommend this dealership!

Our entire experience at Kirby Suburu of Ventura was amazing. Every employee we spoke with was friendly and super helpful. Our salesperson was Lars and he was very knowledgeable and patient while we looked at various cars. We ultimately bought an Outback, and couldn’t be any happier.

had my car for 33 days under warranty work. Poor communication ! Forgot or just didnt put rivets back on so my Husband fixed it. Service not good at returning phone calls. I received 2 phone calls back from them in a month.

Had a great experience at Kirby, I was assisted by Ricky who proved to be very Subaru knowledgeable. He guided me thru the process of picking a vehicle and testing it out before purchasing. He was patient and let me know to follow thru with any concerns I may have post purchase. Everyone was sociable, I felt very comfortable. Would certainly consider purchasing here again.

Great customer service. George Estrada took good care of us. Super happy with our vehicle.

George of Kirby Kia was great in helping me with my 2023 Kia Sorento, I commend him with all his efforts.