Reviews
Excellent Service
I went in for regular car maintenance & was given excellent customer service by service advisor Jennifer Coselman. She explained everything my vehicle might need & got me the best deal saving me money. She was very professional while being friendly. I recommend this facility hands down. Everyone I have encountered here has been excellent!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Angelica, we appreciate your business and the great review. We look forward to seeing you soon.
Sorrento Plug In Hybrid
Kirby of Ventura made car buying easy. I got exactly what I wanted and felt heard by the sales person Deanna who was very knowledgeable on the Sorrento.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I’m so glad I decided to go to the Kia in Ventura
Went to go look for a car. I went to the one in Simi Valley. It didn’t work out so I went to the one down there in Ventura. Very nice people. Everybody was just very nice
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best dealership experience ever.
Everyone there was super helpful. I felt no pressure to make a decision. Ricky answered my multitude of questions patiently. And Valerie in financing made helpful suggestions and went out of her way to consider my requests. I am normally wary of dealerships, but I was pleasantly surprised with Kirby Subaru.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kirby Kia is the BEST!!!
We chose to buy 2 new Kia's two years ago because of the quality of the cars, the affordability and their reliability. We were so happy to purchase them from Kirby Kia, and from George, our salesperson, because we found that Kirby has by far been the best dealership we have ever dealt with!! Their sales team was incredible, and George did a great job with us. In the 2 years since, their Service team has been nothing short of exceptional, taking care of all of our needs, exceeding expectations and always treating us like VIPs!!! We wouldn't think of buying another brand or a Kia from any other dealer!! Keep up the great work!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mi Kirby kia
Muy amables y muy limpio Kirby Kia un personal muy profesional y muy ecuánime recomiendo 💯,% mis hijos siempre me quieren acompañar porque se la pasan bien cuando toca ir
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Big thanks to German and Team
I had a wonderful experience buying a Kirby Kia. The entire team was professional and courteous but a special shout out to German, my sales rep, who made it extra easy and extra special. Thanks Kirby Kia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Repaired timely and correctly under warranty
Our situation was quickly properly diagnosed and repaired in a timely manner under warranty. The service representative was professional and kept us informed while the repairs were being taken care of. The services were covered under warranty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kia deal
Knowledgeable and thorough explanation of all the vehicles features. George Estrada walked me through each phase. He did an excellent job. I love my Kia and would recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love our Crosstrek
The experience we had buying a car with Kirby Subaru was great. We had been looking at Crosstreks for a long time. And finally decided it was time to set serious. My husband called Jim Read, who had sold us our Forester, and asked for help in getting a Crosstrek. He called back in 30 minutes and we got our car the next day! Everything we asked for in the Crosstrek we got. Everyone at Subaru made buying our car a good experience. Everyone there is friendly and soooo helpful. And I'm not kidding walking into the dealership was like walking into a family atmosphere. We are so happy with our new car !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase