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AutoNation Chrysler Dodge Jeep Ram North Richland Hills

(1,687 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram North Richland Hills
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (888) 815-1175 (888) 815-1175
Used (888) 727-8017 (888) 727-8017
Service (866) 609-2738 (866) 609-2738

Reviews

(1,687 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram North Richland Hills from DealerRater.

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Great Vehicle!

I HAD TO DRIVE 4 HOURS TO BUY MY 2020 DODGE RAM, BUT IT WAS WORTH IT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Teresa, thank you for your kind words and this wonderful review! We always strive to provide personable and excellent customer service. Thank you for the review! Have a great day.

Owner

The mechanic has always done great work. Have always stood behind the work they?ve done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Johnson, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Awesome experience trading up Jeep Wrangler

The process of trading and buying was fast and fair I have never had such a positive experience buying a car My salesman, Greg, went above and beyond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Melinda, we're so glad that we were able to go above and beyond your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

New Jeep Lease

My experience at AutoNation was just what I wanted. They should me what I was looking for and we made a deal in 30 minutes. They were fair with my trade-in and I am very happy with my 3 year lease on a new Jeep Wrangler Unlimited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Martin, it is great to read such wonderful comments about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills!

Car buying

Super easy to work with gave me what I wanted for my trade I would definitely recommend to anyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Irvin! Thanks again for the recommendation, and have an amazing day!

Used car buying

Buying process was smooth. Bought the car for the same advertised price

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Paul, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

xxxx FINANCE MANAGERMorcos Guardedo has been AVOIDING...

xxxx FINANCE MANAGER Morcos Guardedo has been AVOIDING me for 4-5 days after asking to CANCEL the extended warranty he snuck in without disclosing ANY prices to me which led to me thinking it was part of the purchase. He knew I wasn't gonna be in town after purchasing the vehicle and now I have to FLY back from Maryland since I am stationed at the base, to not only cancel but JUST to talk to this guy who have been dodging me until my 30 day mark passes since I will be penalized after if I cancel. I might even pursue legal action and sue for FRAUD since he did not disclose any prices to me about the add ons he practically snuck in the contract. PLEASE PLEASE PLEASE Do Not GO to this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great car buying experience

Was one of the easiest car buying experiences I have ever had. Greg in sales and Brandon if financial services were great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Reeves, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Leon Parker

Excellent job and efficient service. When I buy my wife a new car, it will be my first choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Leon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Mhersh

Service great - Reasonable time for the service - Did not try to sell extra unneeded services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ortha, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!