Reviews
My experience with this dealership was excellent.
My experience with this dealership was excellent. I appreciated their professionalism and honesty throughout the buying process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
I had the best experience with the service department at
I had the best experience with the service department at Audi arrowhead! They were forthcoming and informative every step of the way. And when my car wasn’t ready when they thought it was gonna be ready, I was given a loaner to drive, which allowed my family and me to be able to deliver food to the homeless on Thanksgiving! I will never go anywhere else to have my car looked at and if I ever get a new car it’s going to be an Audi and it’s going to be purchased from Audi arrowhead! They provided me peace of mind, and there is no price that can be put on peace of mind!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Arrowhead. We look forward to your next visit! Take care!
The service was incredible!
The service was incredible! Due to the holiday, the time for completion was going to take longer than expected, so we were given a loaner vehicle to do our errands while we waited. Everyone was helpful, kind and personal in interacting with us. A full explanation and discussion of the service was given. We highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Arrowhead and we hope to be of service again in the future.
I had a great experience.
I had a great experience. All the staff I dealt with were professional and courteous. There was a delay waiting for parts but I was kept informed of the status An overall A+ experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk. Safe travels!
David and the techs were professional and took good care
David and the techs were professional and took good care of me and my car! Thanks for a pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Our service advisor Guy Hernandez was great help in
Our service advisor Guy Hernandez was great help in getting diagnoses of car and repairs done thru our warranty contract.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Hernandez to be so supportive during your experience here at Audi Arrowhead. Feel free to stop by if you ever need any more help.
Easy check in for service, estimated wait time was
Easy check in for service, estimated wait time was accurate, communication was clear. All good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Laura, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Friendly and professional staff.
Friendly and professional staff. Waiting area clean and stocked with coffee, water, and snacks. Pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jered was great!
Jered was great! Checking in with us periodically as we waited for service to be completed and thanking us for our business and patience. David is also great, having had him as our service advisor before, he attempted to locate a tire issue at a previous visit free of charge, literally getting down on his hands and knees to see what was going on. Customers for life with this kind of customer service! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Nikki, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
VERY POLITE EMPLOYEES AT THE FRONT DESK THEN SERVICE
VERY POLITE EMPLOYEES AT THE FRONT DESK THEN SERVICE DEPT. EXPLAINS YOUR NEXT CONCERN FOR NEEDED CARE AND ATTENTION FOR YOUR AUDI A6 AT THE FRONT DESK MR. DAVID WAS RECEPTIVE . #1 MANNERS!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!