Audi Arrowhead

Sales and finance team are great. They did eveything possible to make a deal work that I was comfortable with.

Kelton my service rep was amazing, friendly, and knowledgeable. He had m 2024 a6 clean and return fixed correctly. I highly recommend Audi Arrowhead!!

Service advisor Kayley is always friendly and follows up. She gives good recommendations and takes the time to explain the process and will search for the best prices.

I brought my car in for an oil change and once it was done, I was told that my front brakes were at about 4mm and the highly recommend I replace them for $1130, I said no and off i went. I then took my car to another shop and said I wanted my front brake pads replaced, they said for everything, parts, labor and tax my total would be $225. I agreed and they took my car back, after about 25 minutes the tech came in with a brand new brake pad and one of mine. He asked me why I was wanting them replaced, because mine were measuring at 5 to 5.5mm and were in good shape. I told him what the dealership said and he measured them again and said they didn't need replacing at this time. So the tech put my car back together and they didn't charge me anything, even though I offered since I understand their time isn't free. I know the dealerships wayyyyy over charge for everything but on top of that telling a customer something is needed when it isn't is criminal. I will NEVER take my car back to Audi for any service ever. I love my car 2019 Audi A4 but the shady service advisors make me rethink wanting another one unfortunately.

Excellent customer service from Joshua the service writer, and Mike the service manager. Thy exceeded my expectations.

It was just a simple first oil change but they got me checked in and out the door in less than an hour. Great service. Oive my Audi.

Great Professional Guest friendly on time. please do not dictat the number of word we have to type, we are not in Cuba Here it freedom

I always have a positive experience here, whether I'm in the service or sales department. I'm always treated like a valued customer.

Great experience from the first call until the delivery of the car. I would buy a car again from them!

Everyone personable and offered help. Work as a team and more people know you. Covered car viewing and instruction area is a No. 1 feature here in AZ. Ronnie was so accommodating and just wanted the right car for me, being short. I have purchased a lot of cars and have never had a dealership be so friendly and helpful and never pushy.