Reviews
Great service & customer care, for a great price.
It all went very smoothly, and for a great value - my service was perfect and stress free, and even arranging for the loaner was simple and quick. Guy Hernandez was so helpful and reassuring, he really helped me stay stress-free and calm, lol, because I was upset about the issue - he knew just what to say, lol. Parts and labor were as quoted, and quite reasonable for the job, which was to replace my sun shade. Every aspect was great, in contrast to the experience I had with another dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Heather, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very professional and courteous.
Very professional and courteous. I did not feel "beaten up after the experience. Wyatt and the GM were both great!!!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.
Minimal checking in wait time, convenient location,
Minimal checking in wait time, convenient location, representative (David) listened to my needs, offered and provided complimentary transportation during wait time, completed as planned, explained all work performed and status of vehicle. Highly recommend dealerships services for Audi owners.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Wyatt was great through the entire process.
Wyatt was great through the entire process. This dealership is professional, honest and easy to deal with. If you’re looking for an Audi, this is your place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
David in service is always so great to work with.
David in service is always so great to work with. He’s friendly and prompt.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Arrowhead! If you ever need help, just give us a call. Happy motoring!
Thank you very much for all your great support and
Thank you very much for all your great support and knowledge David S and Dale and Jose the tech.I can’t thank you enough for getting my car back on the road Audi should be grateful for having you all on there team representing the company with pride,integrity and passion I know I do. so keep up the great work. Thank you!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Thorough.
Thorough. Accommodating. Friendly. Timely. Professional. Expert. Clean. Helpful. Knowledgeable. Cool. Good coffee. Cookies. But not cheap.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
My Service Specialist did a great job of getting my
My Service Specialist did a great job of getting my vehicle serviced in a timely manner. I received a full report of what was completed and future service needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Arrowhead. Feel free to stop by if you ever need any more help.
First Timer!
It was my first time getting my Audi serviced at Audi Arrowhead. The scheduling online service was easy and convenient. When I got there, I was greeted and acknowledged by friendly staff, and soon after got my car going for service. I was made aware of a recall on my car and was offered the ability to have it looked at while I was there for the routine oil change. It was going to take linger than I expected, so they offered me a Lyft ride back home so I could work, then they ordered a Lyft ride back once the car was done and I was able to return for my car. It was an absolute easy process, very convenient and all was great! Thank you Audi Arrowhead for making my first service experience a great one!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Wanted to thank you for the great service I received at
Wanted to thank you for the great service I received at your dealership. You guys were friendly, helpful and professional throughly the whole process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!