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Audi Arrowhead

(1,012 reviews)
Visit Audi Arrowhead
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 10:00am–6:00pm
New (866) 710-0892 (866) 710-0892
Used (888) 309-5803 (888) 309-5803
Service (877) 258-2232 (877) 258-2232

Reviews

(1,012 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Arrowhead from DealerRater.

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I recommend audi of Peoria to anyone Very professional

I recommend audi of Peoria to anyone Very professional top notch advisor and mechanical crew Keep it up you guys 👍👍👍👍👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for the warm recommendation of the team here at Audi Peoria. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great experience in buying a car, knowledgeable and

Great experience in buying a car, knowledgeable and experienced staff, and process was easy with no haggling.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

Peoria Audi is the Best!

Billy Phister couldn't be more helpful. He asked us a few questions and knew exactly what we wanted. We purchased our Q3 with nary a problem or delay. Peoria Audi is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ron, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Service Dept - Battery Replacement

Service Rep Conner needs more training on how to use AutoNation's computer. It took over 30 minutes for checkout because of his lack of computer skills. Also, I had a coupon for 15% off on a battery and he was not able to apply it. I had to pay full price for the battery. I am not a happy customer. Also, Audi is a luxury vehicle, but AutoNation does not provide a luxury waiting area as the Audi dealer in Scottsdale does or as the Lexus dealer down the street does. .

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Marilyn, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (602) 399-7002 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

I had my SQ5 serviced once again at Audi Peoria.

I had my SQ5 serviced once again at Audi Peoria. They were efficient and performed the service and two recalls. There was some confusion on the amount of time it was going to take so the dealership offered a free shuttle back to my house rather than wait. Everyone I interacted with were friendly and helpful. I would highly recommend Audi Peoria.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

Beautiful New Car

The salesman was very helpful in locating a Audi that fit my requirements. However, I was surprised that there was an error on the sales tax applied to the car. This was eventually discovered and corrected, but it was unclear why it occurred in the first place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Angie, thank you for taking the time to leave us feedback about your experience with us. If you are willing, please call our General Manager at (602) 399-7002 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

I've used this dealership for more than 9 years and found

I've used this dealership for more than 9 years and found them to be responsive, friendly, and professional is every respect. Service department continues to provide the best service in the area. Couldn't ask for more!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Steve, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Peoria. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care! Thank you, and have a fantastic day!

Dave always provides top level service when I visit Audi

Dave always provides top level service when I visit Audi of Peoria. He fulfills every request I’ve had and finds me the best pricing options. If he leaves I leave. Paul

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

On my recent service visit they really turned my first

On my recent service visit they really turned my first impression of the dealership around. Thanks for your transparency on my service and making sure everything was going well. Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Theresa, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Always very friendly and helpful with any questions or

Always very friendly and helpful with any questions or concerns. I go to this location everytime for my service because I trust this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Peoria. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!