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Audi Arrowhead

(1,012 reviews)
Visit Audi Arrowhead
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 10:00am–6:00pm
New (866) 710-0892 (866) 710-0892
Used (888) 309-5803 (888) 309-5803
Service (877) 258-2232 (877) 258-2232

Reviews

(1,012 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Arrowhead from DealerRater.

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Review Audi dealer Peoria, Az

Despite being in the middle of moving computers and relocating back to the other side of the building after a remodel, I was well taken care of. Shuttled home and the they provided a Uber for me to pick up my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Victoria, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

It was a pleasure purchasing a vehicle from Audi Peoria.

It was a pleasure purchasing a vehicle from Audi Peoria. Everyone we interacted with was friendly and professional. Our salesperson, Brandon N. was incredible. He was patient, kind and approachable. He wasn’t pushy or condescending like most auto sales reps. My only negative feedback has to do with pricing, which has nothing to do with Brandon. AutoNation’s pricing is rigid and locked in, where negotiating a lower price is not possible. Again, not Brandon’s fault, just AutoNation policy. We could have gotten a lower price through a private dealer or if we shopped around, but Brandon’s demeanor and patience made us want to buy from him. I would highly recommend this dealership and when you get there, ask for Brandon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Peoria! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Dan was pleasant to work with and we never felt pressure

Dan was pleasant to work with and we never felt pressure to purchase the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Excellent service I would recommend to everyone Work was

Excellent service I would recommend to everyone Work was done very quick I will visit again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We appreciate your recommendation of Audi Peoria and we hope to be of service again in the future.

used car purchase

no complaints whatsoever.... great experience... professional...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Audi Peoria service

Brought car in for sound when turning and smell of hot grease. Diagnostics done and sound fixed, recall taken care of. Smell not discovered, but may have been related to the noise that was addressed. Friendly service and rides home and back supplied via Lyft. Good overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Gary, we are pleased to hear you had such a positive experience with us, Gary Hyde! Don't hesitate to call us if you ever need anything. Be safe on the road!

Excellent service and in a timely manner.

Excellent service and in a timely manner. Quick appointment that suited my timeframe. Overall pleased. My only issue with this visit was that estimate given to me via phone was not the same as when I arrived. When I questioned that the service advisor, which I don’t normally deal with, wouldn’t help me or explain why. In fact she said if I didn’t want the work done, to let her know they had other vehicles that they could fill with my time slot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Djdelauder, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (602) 399-7002 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

The purchase process was made easy and enjoyable by our

The purchase process was made easy and enjoyable by our salesperson Wyatt. Richard in finance was professional and efficient. Unfortunately, the vehicle we purchase already has mechanical issues less than seven days after the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

Was a wonderful car buying experience, the Michael Knapp

Was a wonderful car buying experience, the Michael Knapp on the sales floors was brilliant. Knew the cars, listened to what I wanted and came through in the end with a perfect car buying experience .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Audi Q5

Overall my experience was great. I walked in and test drove a car and the buying experience was simple and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Marielle, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!