Reviews
Review Audi dealer Peoria, Az
Despite being in the middle of moving computers and relocating back to the other side of the building after a remodel, I was well taken care of. Shuttled home and the they provided a Uber for me to pick up my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Victoria, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
It was a pleasure purchasing a vehicle from Audi Peoria.
It was a pleasure purchasing a vehicle from Audi Peoria. Everyone we interacted with was friendly and professional. Our salesperson, Brandon N. was incredible. He was patient, kind and approachable. He wasn’t pushy or condescending like most auto sales reps. My only negative feedback has to do with pricing, which has nothing to do with Brandon. AutoNation’s pricing is rigid and locked in, where negotiating a lower price is not possible. Again, not Brandon’s fault, just AutoNation policy. We could have gotten a lower price through a private dealer or if we shopped around, but Brandon’s demeanor and patience made us want to buy from him. I would highly recommend this dealership and when you get there, ask for Brandon.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Peoria! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Dan was pleasant to work with and we never felt pressure
Dan was pleasant to work with and we never felt pressure to purchase the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Excellent service I would recommend to everyone Work was
Excellent service I would recommend to everyone Work was done very quick I will visit again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We appreciate your recommendation of Audi Peoria and we hope to be of service again in the future.
used car purchase
no complaints whatsoever.... great experience... professional...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Audi Peoria service
Brought car in for sound when turning and smell of hot grease. Diagnostics done and sound fixed, recall taken care of. Smell not discovered, but may have been related to the noise that was addressed. Friendly service and rides home and back supplied via Lyft. Good overall experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gary, we are pleased to hear you had such a positive experience with us, Gary Hyde! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent service and in a timely manner.
Excellent service and in a timely manner. Quick appointment that suited my timeframe. Overall pleased. My only issue with this visit was that estimate given to me via phone was not the same as when I arrived. When I questioned that the service advisor, which I don’t normally deal with, wouldn’t help me or explain why. In fact she said if I didn’t want the work done, to let her know they had other vehicles that they could fill with my time slot.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Djdelauder, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (602) 399-7002 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
The purchase process was made easy and enjoyable by our
The purchase process was made easy and enjoyable by our salesperson Wyatt. Richard in finance was professional and efficient. Unfortunately, the vehicle we purchase already has mechanical issues less than seven days after the purchase.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!
Was a wonderful car buying experience, the Michael Knapp
Was a wonderful car buying experience, the Michael Knapp on the sales floors was brilliant. Knew the cars, listened to what I wanted and came through in the end with a perfect car buying experience .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Audi Q5
Overall my experience was great. I walked in and test drove a car and the buying experience was simple and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Marielle, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!