Reviews
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WE SPOKE TO SEVERAL SALES MEN FOR A WEEK PLANNING ON COMING UP ON A SATURDAY TO LOOK AT A CAR. WE LIVE IN NASHVILLE SO WASNT A SUPER LONG TRIP JUST ENOUGH TO MESS OUR DAY UP.THEY KNEW WE WAS ON THE WAY,AND ALL WEEK WE WAS TOLD HOW NICE A CAR WAS.THAT IT WAS NEAR PERFECT.THAT WE WAS GOING TO BE SUPER HAPPY WITH THE CONDITION OF THIS CAR.SO EARLIER IN THE WEEK WE TOOK OUT A SMALL LOAN AND WAS PLANNING ON PURCHASING THIS CAR.WHEN WE FINALLY GOT THERE WE SEEN COUPLE SALES MEN GOING IN AND OUT DIDNT THINK TWICE ABOUT IT .WHEN WE WALK UP TO THE CAR IT WAS BEAUTIFUL FROM 20 FT. BUT THE CLOSER I GOT THE MORE DISAPPOINTED I WAS. I COUNLDNT BELIEVE THIS IS THE SAME CAR I WAS TOLD WAS SO NICE. IT HAD SCRATCHES ALL DOWN THE SIDE,LIKE FEDDY K. WALKED BY IT.ONLY WALKED AROUND THIS CAR ONE TIME AND KNEW IT WAS TIME TO GO.A SALESMAN WALKED OUT KNOWNING WE WAS ON THE WAY KNOWING WE BEEN TALKING TO THEM ALL WEEK ASKED IF WE NEEDED ANY HELP THEN CONTINUED WITH HIS PRIVATE PHONE CALL. THAT WAS IT THE WORSE DISSAPPIONTING EXPERIENCE WE HAVE HAD. PLEASE DONT WAST YOUR TIME.THESE PEOPLE GET PAID BY THE HOUR AND THEY DO NOT CARE IF U BUY SOMETHING OR NOT.WE HAD TO CALL THEM EVERY SINGLE TIME.IT WAS LIKE A GHOST TOWN THERE.HAD A POCKET FULL OF MONEY AND NOBODY EVEN CARED. WHAT A WAST OF TIME
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Wish I could give 10 stars
I've bought 2 cars here, both times I had exceptional experiences. A great, quality car lot operated by the best people I've purchased a vehicle from. In addition, their mechanic service is among the best in the city, and that goes for whether you bought your car there or not. I've taken 2 cars to Automotive Solutions for work that were bought elsewhere and I got the same level of service as I do on the cars they actually sold me. This is the first dealership in my life I've ever recommended to other people. I'm in my forties. That's a couple of decades of hating car dealers that ended when I walked on the lot at Automotive Solutions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best place to look for Honest Business
I came here to purchase a vehicle and found an awesome 2009 Mazda3. Took it home and it was very low maintenance for the two-and-a-half years that I had it. Had no issues with it other than the wear-and-tear that I put into it. Later on I saw that they had a newer version of the vehicle, went to go trade it in with no problem and was treated great! Adis and kevin work ith you and they always go out of their way to find you the best rate that is possible. A week later I saw a car my mom wanted and was treat just as great as I was. Just like when buying any car always check it out throughly to catch anything wrong with it before you buy it. Wish I would have noticed my mom's car needed a small aliment, but nonetheless Adis got me with a mechanic so it would be taken care of and Alot cheaper than everyone else. Don't expect freebies because they are a business not a charity. They are already getting you the best prices on used cars that are great. I will be coming back to Automotive Solution for another family car in the future, or to just upgrade.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is how it should be !!
It was very easy purchasing a vehicle from Automotive Solutions. Professional staff and the quality of my vehicle is excellent. Thanks ..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a BMW X5
Great experience, car was clean and the process was convenient. Friendly sales staff!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying a car
A+ dealer go see for your self great people they will help you out and get you approve even if you have bad credit
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service. Great truck.
I spoke over the phone with Adis about a truck he had for sale, and he gave me a trade-in estimate on my truck before I drove 4 hours to go look at his. He stuck to his word, and the truck was like brand new like he told me. Great guy to deal with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2006 Audi A3
Very fast financing, low rate, excellent service , Adis the owner personally did all the papers and get the car ready
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Customer
One of the fairest priced lots I've seen around Louisville, with a lot of nice cars to choose from. The guys were friendly and helpful and got me the deal I needed to purchase the truck I wanted. I definitely recommend checking out what these guys have to offer if you're in the market for a nice, but fair pair priced vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Security officers
Great place to buy a car truck or SUV staff is well knowledgeable and polite
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase