Reviews
Write a reviewFair pricing but bad repairs
I recently purchased a 2002 Civic that was also a "Must See", which as it turns out was not the case. I love the car but part of the deal was the car would be inspected and the 6-month warranty would cover any repairs, should there be any. The car was inspected within 24 hours with a few repairs but I noticed a problem with the transmission within 3 days of purchase. I took the car to my mechanic and as it turns out, it needed a CV shaft, an alignment and it had a minor fixable oil leak, costing $400 in total. Cars cannot pass inspection without being properly aligned and I only drove around town before going to my mechanic. Furthermore, the warranty from Penn Warranty Corporation did not cover anything. Otherwise, the transaction was easy and hassle-free and the sales associate was pleasant and friendly. Despite that, I will not be going back. A car should not need $400+ in repairs within days of being inspected.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Jacks
The 98 Honda Civic EX must see was a must NOT see! I drove over an hour to go look at this car and it was one of the worst used cars I have ever seen. So the next time you advertise a car please get some eye glasses.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Straightforward, fair, and easy buying process.
I bought a 10-year old truck at a very fair price. The owners were very responsive to my calls and emails. I was able to test-drive, negotiate, purchase, and register w/ new tags, in less than an hour. It is a small operation but can do everything a big dealer can. I had to travel about 2 hours to get there, but I will likely go back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love our pre-owned Mini Cooper... thanks!
Dave and the Premier Motor Group was extremely helpful when it came to making my wife and myself comfortable in our pre-owned car purchase. I look forward to going back to Premier for all of my car purchases.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love our pre-owned Mini Cooper.. thanks!
Dave and the Premier Motor Group was extremely helpful when it came to making my wife and myself comfortable in our pre-owned car purchase. I look forward to going back to Premier for all of my car purchases.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service
Really good experience at this dealer. Very friendly and welcoming. When I needed a vehicle, they were willing to search for one based on what I wanted so I wasn't limited to what was on the lot. Luckily they had a great selection and I found what I needed. I would definitely recommend more people especially those that are looking for a particular vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase