Reviews
Great Service Dept
The service department has always been friendly and efficient over the years. I have had 2 KIA Souls that I only take to PS KIA. They are friendly, fast and efficient. Prices are
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kind professional informative courteous an product
Kind professional informative courteous an product knowledge valuable to all consumers that walk in this dealearship!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everything about Palm Springs KIA is top-notch!
Everything about Palm Springs KIA is top-notch! The service staff was excellent especially Chuck and Manny, and they seem to go out of their way to make sure that I was satisfied and happy with the entire experience. What I found especially awesome was the video tape sent to me that I could watch and look at all the things about my car, and what needed to be done and why. It really made a difference in ensuring my confidence in their work. In a world full of fakes and pretenders in the automotive repair world, It was refreshing to have such an awesome experience while having my vehicle serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much Chunk and Manny!
Yvette was amazing at keeping me up to date on the
Yvette was amazing at keeping me up to date on the progress on my vehicle. She was quick to find accommodations for a rental while my vehicle was at the dealer waiting on parts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been waiting months for the body parts ordered by
I have been waiting months for the body parts ordered by fix auto, the shop recommended by the dealer for my repairs. They called me to bring in my vehicle. Didn't have the part, didn't tell me until I called to check, and then closed at 4:59 when I came in to pick pick up my car. Would not recommend this to anyone. Don't buy a Kia.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Palm Springs Kia was great professional and easy to work
Palm Springs Kia was great professional and easy to work with I would buy another car from them!! They have a great staff and go above and beyond for there customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service department in Palm Springs Kia went above and
The service department in Palm Springs Kia went above and beyond to take care of my unexpected window failure. One employee stayed over his shift to temporarily fix the problem at the request of Jesse, the service manager. A part was ordered and installed when it was available. Jesse and his team all contributed to successful solution. The waiting area was clean and uncluttered. My other choice for a dealer was Allstar Kia in San Bernardino, that I have used in the past. What a difference in dealerships! No comparison! Palm Springs Kia is now my “go to” dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The experience here was nice and smooth.
The experience here was nice and smooth. Abid promised he'd help me get a low price, and that's exactly what he did!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
lisa was our service agent.
lisa was our service agent. She provided great customer service and advice. She was very knowledgeable of our car and model.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The best in all of this valley that tried hard to make me
The best in all of this valley that tried hard to make me happy and that did
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car