Reviews
1st time for service.
1st time for service. Wait was longer than expected. Would have appreciated an update part way thru was there for 3 hours for oil change and wheel alignment. Otherwise friendly staff and waiting area. Would have appreciated water cooler working
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cindy, thank you for your feedback. We're glad to hear our staff was friendly at All American Ford Paramus, but we apologize for the wait and any inconvenience with the water cooler. We'll work on improving these aspects!
Had my F150 serviced today…oil change and filter…tires
Had my F150 serviced today…oil change and filter…tires rotated…working with Jaclyn was a pleasure…had me out of there in less than two hours on a busy Friday morning…thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ken, we're delighted to hear that Jaclyn made your service experience smooth and efficient at All American Ford Paramus. Thank you for choosing us!
First time for service.
First time for service. Easy scheduling and greeted on a Monday at 9am with all smiles. Comfortable waiting area. Service was done on time and quick. Very happy. Would recommend buying and servicing here anytime
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wilk, we're delighted to hear that your first service experience with All American Ford Paramus was a positive one! Thank you for recommending us and we look forward to serving you again in the future.
Great service at All American Ford Paramus.
Great service at All American Ford Paramus. Excellent communication all the time. Thank you. Recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Porfirio, thank you for recommending All American Ford Paramus! We're delighted to hear that our service and communication met your expectations. We appreciate your support!
My experience from Start to finish was outstanding, very
My experience from Start to finish was outstanding, very friendly and knowledgeable staff. I was extremely impressed with the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sean, we're delighted to hear that you had an outstanding experience with our team at All American Ford Paramus. Thank you for your kind words and support!
Great experience with All American Ford!
Great experience with All American Ford! Love the pick up/drop off service and text communication. Makes the whole process simple and efficient
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear that you enjoyed the pick-up/drop-off service and found our communication helpful at All American Ford Paramus! Our goal is to make your experience as simple and efficient as possible, so this is great to hear. Thanks for sharing your feedback!
Stellar customer service!
Stellar customer service! Having the valet option for service is the best! I didn’t even need to leave my house! Door to door service makes everything so much easier
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kim, we're delighted to hear that you enjoyed the valet service at All American Ford Paramus! Making things convenient for our customers is always a priority. Thanks for sharing your experience with us!
All American Ford in Paramus was able to fix my car that
All American Ford in Paramus was able to fix my car that had been destroyed by mice. Some of the repairs dealt with Detroit wiring, leaking battery and plastic casing for air filter. There were more repairs like water hose and damaged water container for window cleaner. They also waited for me to go and pick up my auto for an extended time due to death in the family.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frank, we're glad to hear that our team at All American Ford Paramus could assist with your car repairs during such a difficult time. We appreciate you sharing your experience and are here if you need anything else in the future. Take care!
This is my third purchase with Ford Paramus.
This is my third purchase with Ford Paramus. It was a pleasure dealing with Jennifer Franco. She made the experience stress free and was very informative. The only unexpected situation I experienced was that I was quoted by email a monthly payment only to find out when I was in person by the finance department they have 0 to 5 tier to determine your payment based on your credit. I got a 1 with good credit which brought my payment up $28 monthly. That seemed unfair but I still the wanted car and Jennifer Franco was great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing All American Ford Paramus once again! We're glad to hear Jennifer made your experience stress-free and informative. We appreciate your feedback regarding the payment tiers, and we're here if you have any further questions or concerns. Enjoy your new car!
My dad brought my car with no appointment.
My dad brought my car with no appointment. To replace my rear wiper. Jacklyn took care of right away. Jacklyn keep my dad updated and only took them 1/2 to have my car fixed. Very impressed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nicole, we're delighted to hear that Jacklyn and the All American Ford Paramus team took such great care of your car so efficiently. Thanks for sharing your experience with us!