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Thomas Kia of Highland

(1,194 reviews)
Visit Thomas Kia of Highland
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–8:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–8:00pm 7:00am–5:30pm
Friday 8:30am–7:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (219) 940-6281 (219) 940-6281
Used (219) 940-6318 (219) 940-6318
Service (219) 227-5649 (219) 227-5649

Reviews

(1,194 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thomas Kia of Highland from DealerRater.

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I wanna thank Mohammed for doing everything you could for

I wanna thank Mohammed for doing everything you could for us. I appreciate it. Everyone was very good to us even jose hope to do more business with you in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The care and customer service was absolutely astounding.

The care and customer service was absolutely astounding. Angie Mcferren was professional and hands on. She got me the best deal possible “the Angie Special “.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

One of the best car buying experiences ever.

One of the best car buying experiences ever... sometimes dealing with car sales people is worse then going to the dentist..not here.. Sam in sales was exceptional with me... especially with the technology..finance was exceptional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello Mark, we're happy you found our staff to be so supportive during your experience here at Thomas KIA of Highland. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Made appointment for oil change and wiper blade

Made appointment for oil change and wiper blade replacement. I have never had to wait 2 hours and 20 minutes for this service ever especially since I had a appointment ( reservation). I am not sure if they took someone before me that didn't have a appointment or they over booked, either way they need to fix this. The rep Jacob was friendly and professional when I let him know I wasn't happy with the wait time. I will be taking my car somewhere else for my future car services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent work.

Excellent work. Got my car back sooner than expected. I was happy seeing the car washed even though I didn't ask for it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleasant atmosphere.

Very pleasant atmosphere. Greeted. Female asked me questions nicely. Facility was easy to find. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Took my Telluride in for oil change and tire rotation.

Took my Telluride in for oil change and tire rotation. Staff was very friendly, service was done in a timely manner. I received a call when the car was ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Christine, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This is my second Kia that I have bought from Thomas Kia

This is my second Kia that I have bought from Thomas Kia in Highland. I have had the great experience there for shopping for my new cars and used cars. George was my salesman. He is a wonderful professional salesman. He is very uplifting with a beautiful personality. He is determined to find you exactly what it is you want and he did with mine. I am very pleased with my new car and my used car. I advise anyone out there who was looking for a vehicle to go to Highland Thomas Kia, and ask for George. You will not be disappointed and you will come home with a car that day. Thank you so much for getting me exactly what I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

Everything was perfect I have no complaints at all!

Everything was perfect I have no complaints at all! The sales lady Janel was so respectful and answered every question I had answered just a great environment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Yolanda, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Excellent & efficient service, with none of the negative

Excellent & efficient service, with none of the negative experiences that are usually part of the car buying process..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!