Reviews
We were pleased with our shopping experience from start
We were pleased with our shopping experience from start to finish, and yes, we drove out with a pre-owned car. Sam was knowledgeable, patient, helpful and genuine. We were glad to purchase a car with him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Lisa, we're happy you found our staff to be so supportive during your experience here at Thomas KIA of Highland. We are always more than happy to assist you if anything else comes up. Take care!
We were pleased with our shopping experience from start
We were pleased with our shopping experience from start to finish, and yes, we drove out with a pre-owned car. Sam was knowledgeable, patient, helpful and genuine. We were glad to purchase a car with him!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice people to work with.
Nice people to work with. Jose and Janelle are wonderful. They treat you like family when you come in the door. Always willing to go the extra step for our family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were patient and understanding to what I needed
They were patient and understanding to what I needed credit wise and payment wise. I will recommend to other people
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
2nd time purchasing a new vehicle from here.
2nd time purchasing a new vehicle from here. Janelle has sold us 2 vehicles in 2 years she is very upfront and honest i like that she doesnt waste your time and string you along. She gets straight to the point and got us in and out with no flase hope. I will definitely be back for the kids vehicles soon.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealer, kind staff, went in an hour or so before
Great dealer, kind staff, went in an hour or so before closing and ended up getting the vehicle, they even stayed a little later to complete the purchase. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Frank, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
The staff is always very pleasant.
The staff is always very pleasant. They keep me notified about my car when in for servicing. A great team at Thomas KIA of Highland.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Christine, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Mike in sales was great, he worked out a great deal for
Mike in sales was great, he worked out a great deal for us to get our Jeep Wranger . He was perfessional and curtis, and to the point. Thanks Mike and Kia.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Thomas KIA of Highland! Please don't hesitate to reach out if there's anything additional we can do for you.
Jacob was very nice to me.
Jacob was very nice to me. He even took the time to drive my car into the street because I afraid of the curb. Plus like they have free popcorn and water. Also Jacob kept me in the loop.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I went in for my first oil change and tire rotation since
I went in for my first oil change and tire rotation since buying the car. I was very disappointed! Very! They changed the oil. Didn't do the tire rotation. Then lied when I asked about the breaks! Not only that the car was missing a piece on the lower door and they were going to make me pay for it. Not sure if I want to shop at this dealer again.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Peter, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (219) 934-2266 at your earliest convenience to discuss how we can turn your experience into a positive one.