Reviews
Absolutely great customer service department - everyone...
Absolutely great customer service department - everyone from the staff in the garage to the customer service agents. I have never worried about what kind of service I will get (this, unfortunately, a feeling I am sure many women might commiserate with me on!). I continue to come to the dealership for service even after my warranty ended because I feel like we are on a team to keep my little Mini running like it should!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are so happy to read such a great review about MINI of Mt. Laurel! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
James ‘Jaye’ and his team continue to provide an...
James ‘Jaye’ and his team continue to provide an excellent customer experience throughout the service process. From scheduling, the service technician’s video inspecting my vehicle, keeping me informed, and follow. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dj, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at MINI of Mt. Laurel!
Buick Encore
Excellent review. Had no difficulties and transaction ran smoothly. Was able to learn everything about my car before leaving dealership. Everyone was helpful and very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent dealership. Service department is top notch....
Excellent dealership. Service department is top notch. This is my second mini (had a 2012 and now a 2018) and all maintenance and service work done at dealership. Very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive comments about MINI of Mt. Laurel! Please don't hesitate to reach out to us if there's anything more we can do!
The customer service was amazing and James made my car...
The customer service was amazing and James made my car buying experience easy and enjoyable. I highly recommend this dealership. Affordable prices and quality vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Mini of Mt. Laurel
Good selection of Minis in the group I was looking for. Jacob was knowledgeable and attentive and patient as I made my decisions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dave, we really appreciate your feedback! Thank you, and have a fantastic day!
If you want a great service choose Mini of Mt. Laurel!!...
If you want a great service choose Mini of Mt. Laurel!! They are a cut above the rest!!! I didn’t expect an easy experience during COVID and I don’t know why, because Mini has been great. I had an awesome experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nina, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Everyone was very friendly and helpful. Everything about...
Everyone was very friendly and helpful. Everything about my experience was easy: scheduling my appointment online through picking up my vehicle. I really appreciated the video from the tech as well as the ability to choose which issues I wanted to address at time of service. Every one was amazing. My only complaint was that the BMW dealer where I live stopped servicing Mini Coopers and I had to drive an hour to my closet Mini dealer. But everyone at the mini dealer was amazing!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so friendly and helpful. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at MINI of Mt. Laurel! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service department
I am amazed that there are not more reviews on this site. I am driving my second mini. First was from the Princeton dealership and my second was from the much closer Mt Laurel site. This dealership is the real deal! They treat me the same way my former BMW dealer did. I love my Mini as I feel like I am driving the car and not the car driving me! My Laurel is a great dealership and the service team is outstanding!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best service ever
This is my second review of mini Mt laurel. I recently purchased my third mini and the service not only was great during the process but continues to be excellent. Because I live close to an hour away, my excellent salesperson Stephanie delivered the registration to my home because she had to in town, and therefore saved me a trip. I have since texted her questions about the vehicle and she responds immediately with very helpful advice. I never received such kind and thoughtful service and highly recommend this mini dealer and salesperson.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car