Platinum Auto Exchange

They went out of their way to make sure my wants and needs were met. They said they wanted me to have a great experience. I can't express how this was the best car shopping experience I have had to this date.

They went out of their way to make sure my wants and needs were met. They said they wanted me to have a great experience. I can't express how this was the best car shopping experience I have had to this date.

I called to inquire about a vehicle they had listed on line, and there was a pending deal they took a deposit on a day prior. I was told by the person answering that if I wanted to check back later in the day I could call back. I asked the person if they'd call me back if their deal fell through,and was told again to call them back. What sales organization doesn't take down a number and setup a callback of person looking to potentially give them money? At the very least if the car sold you could inquire if there was something else that I would be interested in buying. The kicker here is when I actually asked him those questions, he asked why I had an attitude. When you're in sales you make it as easy as possible to allow a prospect customer to spend their money with you... That's sales 101. Instead this guy got offend and told me they weren't interested in doing business with me. They seem to have good ratings and maybe this was an off day, but red flags abound here on this first communication with them. I mean regardless of how he perceived my attitude, how hard is it to at least pretend to take down my phone number? That's just lazy.

Great customer service at Platinum Auto Exchange highly recommend.Mark was helpful and very clear!Thank you.

Had a terrific experience. Dealt with Mark who made us a great deal and did it without wasting any time. They were very professional and I would gladly buy another car there.

The real deal in Platinum Auto Exchange. I finally found a friendly and informative dealership. Upon getting to the dealership I was sure that I was going to get bombarded by a team of sharks. However, I was immediately given my space to look around at all of the cars. When I was ready to make a decision my sales person Victor.

The real deal in Platinum Auto Exchange. I finally found a friendly and informative dealership. Upon getting to the dealership I was sure that I was going to get bombarded by a team of sharks. However, I was immediately given my space to look around at all of the cars. When I was ready to make a decision my sales person Victor.

I don't normally leave reviews but that was an extremely pleasant experience! Who knew you could have a great time at a car dealership. My salesmen Mark was very attentive and answered all of my questions. I love my brand new mini!! Thanks

I don't normally leave reviews but that was an extremely pleasant experience! Who knew you could have a great time at a car dealership. My salesmen Mark was very attentive and answered all of my questions. I love my brand new Mini!! Thanks

We found a car online and drove over an hour to see it. Turns out that the price online was the cash only price - they charge another $1000 if you take out a loan. They also don’t take personal checks for a down payment and have high credit card fees. On the bright side, the salesperson didn’t pressure us at all. He was pretty friendly. Overall, he didn’t seem to care if we were there or not- it made it easy to leave.