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(193 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Platinum Auto Exchange from DealerRater.

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Terrible. Won’t let you take the car to your own mechanic...

Terrible. Won’t let you take the car to your own mechanic for inspection. What are you trying to hide? This place is Matilda’s Dad’s used car dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I called ahead and came in 90 minutes before closing to...

I called ahead and came in 90 minutes before closing to see a pre-owned prius I found online. I was promptly greeted and within minutes I was on a test drive.Max was great with explaining the features of the car. Buying process was smooth, no pressure. I got a great rate and walked out with the keys to my Prius!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Fair Dealer

I called ahead and came in 90 minutes before closing to see a pre-owned prius I found online. I was promptly greeted and within minutes I was on a test drive.Max was great with explaining the features of the car. Buying process was smooth, no pressure. I got a great rate and walked out with the keys to my Prius!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wish they provided financing! Lost a customer here as I...

Wish they provided financing! Lost a customer here as I can go somewhere else. In a time of a pandemic and people wanting to buy cars. Be flexible!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

MAX IS AMAZING

Amazing customer service very understanding people, non-judgemental. They actually conversate with you and get to know you as a person as well.. They are willing to work with you and dont scam you or oversell stuff unlike other places. They care more about what you want and how you feel instead of how much they want to sell. If I could give them a larger star rating than five I would. Thank you Max for being one of the amazing people to help us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing customer service very understanding people,...

Amazing customer service very understanding people, non-judgemental. They actually conversate with you and get to know you as a person as well.. They are willing to work with you and dont scam you or oversell stuff unlike other places. They care more about what you want and how you feel instead of how much they want to sell. If I could give them a larger star rating than five I would. Thank you Max for being one of the amazing people to help us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

My experience was absolutely amazing! I was assisted by...

My experience was absolutely amazing! I was assisted by Yari and Mark. He was super helpful and knowledgeable. They made my husband feel super comfortable the entire time. Our visit was prompt and we really felt at home. We will definitely be going back for our next car purchase. The entire staff should be praised for their service which went above and beyond expectation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

My experience was absolutely amazing! I was assisted by...

My experience was absolutely amazing! I was assisted by Yari and Mark. He was super helpful and knowledgeable. They made my husband feel super comfortable the entire time. Our visit was prompt and we really felt at home. We will definitely be going back for our next car purchase. The entire staff should be praised for their service which went above and beyond expectation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

WONDERFUL EXPERIENCE AT PLATINUM

My experience was absolutely amazing! I was assisted by Yari and Mark. He was super helpful and knowledgeable. They made my husband feel super comfortable the entire time. Our visit was prompt and we really felt at home. We will definitely be going back for our next car purchase. The entire staff should be praised for their service which went above and beyond expectation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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RUN RUN RUN!!! They are actively and knowingly engaging...

RUN RUN RUN!!! They are actively and knowingly engaging in fraud by misrepresenting vehicle miles, owner history, and accident history. Even when confronted, the refuse to change listings. Crooks!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.