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Bob Moore Buick GMC

(181 reviews)

Reviews

(181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Buick GMC from DealerRater.

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Professional, clean, efficient service

Everything went great. I was able to make an appointment for a couple of hours after my call. The dealership made everything easy. I will definitely use them for my next service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

great customer service and nice facilities

Just in for an oil change and tire rotation. Waiting area is nice and food and beverage were available. I arrived at 4:40 and thought I would have to come back the next day, but someone was willing to do the job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience!

Great service!

Landon was great! I love my Buick Verano!! I will definately recommend friends and family to by a new car from Bob Moore and especially Landon. Thank you very much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Bob Moore Buick-GMC and we hope to see you again.

Wonderful fast service

being female you did not take advantage of me. Even though you i ask to to the brake special you called me an told me it was not needed saving me over 400.00. you could have went a head an dont it and made 400.00 more off of me. So so happy with the service i received with Bob Moore, I brag about the service i receive to everyone. Thank you again for taking care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Clean facilities, great customer service and frien

Bob Moore has alway been nice and friendly with me from when my wife and I purchased our vehicles. If I had any questions they were more than happy to answer them for me.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

always professional

always professional. Easy to get appointment. Wish the technicians arrived at 7 am so I can be at work by 8

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Repair AC compressor on my 2014 GMC Sierra

I appreciate that they gave me a loaner as truck was there almost a week - had to order in parts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Awesome experience

Was able to work with Spencer, Don and Jay the Manager. Told them the vehicle we were looking for, our payments we needed, etc. Was in and out in a matter of time. Excellent people to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Hi, thanks for taking the time to leave a review.

Everyone was friendly & went the extra mile 2 help

Our salesman (BJ Blue) was very personable and informative. I would trust him to sell any of my friends or family members a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Helpful sales people, great show room & inventory

Everyone was very nice, answered every question that I had and worked very hard to give me the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Hi, thanks for taking the time to leave a review.