Reviews
Oil Change and Tire Rotation
I live in Katy but will continue to drive out to the dealership for service, because they go above and beyond for me. They are a small town environment and I appreciate that. I could choose to go to several other closer FORD service centers but I will not because of the big city treatment. Thank you Carlos, Tyler, and Mason for your outstanding customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
rarmstrong--You're welcome! Thank you so much for your continuous business and your feedback. We treat you like family out here because that is the way y'all deserve to be treated. We hope to see you again soon and that you drive safely!
Oil change
Carlos is very customer oriented !! He always remembers my name ... he is very knowledgeable about the dealership and the vehicles. I always enjoy interacting with him. Great customer service ??????????
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bkrause--That's fantastic! Carlos does great work and we're happy to read that he fulfills your experience here. Drive safe and we'll see you soon!
New car purchase
Very courteous and did not pressure me to buy. Great atmosphere at the dealership. Much better than the high pressure dealerships in the Houston Metro area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve--Thank you! Here at Ryan, we foster a stress-free environment because we believe everyone should genuinely enjoy the car-buying experience. See you again soon!
Recent Purchase of a Ford Fusion (Mark Jones)
Mark Jones is the best salesman of new cars that I've ever worked with. He is courteous, responsive, knowledgeable, credible, honest, and friendly. He quickly responded to all of my requests and it was a pleasure to work with him. I offer him my highest recommendation. It was a long drive for me to visit the Ryan Ford Dealership in Sealy from where I live in the Clear Lake area. However, I'm glad I decided to make the trip. I think I received the best available price at this time for the purchase of the Fusion, and I was favorably impressed with all aspects of Ryan Ford. The Dealership has a competent, friendly, and dedicated staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bodie--What a wonderful review to read! Mark is a phenomenal associate who goes above and beyond for our customers because that is what y'all deserve. We're honored to have earned your business and hope that you become a Ryan customer for life! Lastly, thank you for your recommendations. We'll see you again soon!
Awesome and quick
Took his time to explain everything to me. However, they were very quick and efficient to get my car ready and us back on the road!! Love this place
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Superreal20--We love you too! From our entire team, we're pleased to read you enjoyed your experience. Drive safe!
Excellent Service
Carlos provides excellent and friendly customer service. He explains in detail the service provided and thoroughly answers any questions. Ryan Ford is the only service provider I trust!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
K. Smith--That's fantastic! We're thrilled to read we're your Service Department of choice and are honored to have earned your business. We'll see you next time!
Highly recommend!
Bought a used Lincoln MKX in no time at all. Did most of the paperwork online before I got to the dealership. Gerald Powell was very nice and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Valerie M.--What a wonderful review to read! Gerald is a phenomenal associate and we're glad you enjoyed your experience with us. We hope you see you again soon!
Always excellent service!
Every time I bring my 2016 Expedition in for any kind of service, the service advisors do an excellent job of keeping me informed of the status (if I have to leave it) and are so nice and helpful. Last week I needed an oil change and met Carlos Conejo. He was great, and my 4 year old loved him. It's usually kind of a pain to take a 4 year old somewhere where we have to wait, but the comfortable waiting area and the sweet pup Henri to play with, not to mention a lollipop from Carlos at the end of our visit, will probably make my son beg to come with me for future oil changes! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
hitekllama--That's fantastic! We strive to make every experience you have here a great one and hope you always feel comfortable here. Carlos and the rest of our team are looking forward to your next visit!
Excellent and Easy car buying experience
Bought a new Edge from Mark and the experience was relatively pain free! No haggling, no pressure, no problems! He listened to what I wanted and he delivered!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
LaurieD--That's fantastic! Mark does great work and we're happy to read that you enjoyed your time with him. Drive safely and we'll see you next time!
Excellent and Easy car buying experience
Bought a Ford Edge from Mark and it was actually a pleasant experience! No pressure, no haggling, no issues! Highly recommend Ryan Ford! Mark did not try to sell me a more expensive vehicle... he listened to what I wanted and he delivered!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
laurie--That's fantastic! Mark does great work and we're happy to read that you enjoyed your time with him. Drive safely and we'll see you next time!