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Ryan Ford

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:30 PM

Ryan Ford Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:30 PM

Tuesday

7:30 AM - 6:30 PM

Wednesday

7:30 AM - 6:30 PM

Thursday

7:30 AM - 6:30 PM

Friday

7:30 AM - 6:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2015

Ryan Ford is proud to be one of 33 Ford dealers to win Ford Motor Company's "President's Award" in the state of Texas. W

...

e have won the "President's Award" in 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2015, 2016, 2017 and 2018. Our ongoing commitment is to provide the best possible experience for our customers both during and after the sale. Whether you are looking for a new car or pre-owned vehicle or just need an oil change, we want to be your dealer of choice. Our money-back guarantee is one of the many things that separate us from our competitors.

"Located 15 Minutes West of Katy!"

Reviews

4.9 out of 5 4.9
1585 lifetime reviews. Includes reviews of Ryan Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 8, 2019

    Came in for my first oil change on my Raptor and Carlos was awesome. Answered all my questions about maintaining the truck but also about other things... like Ford Pass rewards that I did not know about. I will definitely be back even though I live in Katy. Customer service is everything to me.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cameron98--That's fantastic! Customer service is everything to us as well so we're thrilled to read you had the experience you did. Here at Ryan, we t...reat you like we would family because that's what you deserve. Drive safely and we'll see you next oil change!


    Worked with:
    Carlos Conejo

    Service Advisor

    (4.9) 56 reviews

  • 4.0 out of 5
    October 2, 2019

    The customer service experience with Carlos was a very pleasant and professional. There was some confusion with the rotation of the tires - it seemed... the Service Tech and the Service Manager work not in sync with Ford's tire rotation. We have our own method of rotating our vehicle tires, therefore a diagram was given on how they were to be rotated in order for them to wear evenly. Because we mark (number) our tires, once the work was completed I noticed the tires had not been rotated accordingly. Carlos, Service Manager and the Service Technician took care of this immediately without any reservation, AND in a very courteous manner. Although I feel there should always be a QA check before handing the vehicle back to the customer, I truly appreciated the manner in which this was handled. I will definitely make this our place of service for our Ford vehicles. Thank you for making this experience a pleasant one.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Carlos Conejo

    Service Advisor

    (4.9) 56 reviews

  • August 4, 2016

    I had been searching for a vehicle since early May and from the moment that I became interested in Ryan Ford, I had the most pleasurable experience. I... had been to a few other Ford dealerships in the Greater Houston area and was utterly disappointed. However, when Colton Martin contacted me from Ryan Ford I felt like my luck was changing and that he would take care of me without any pressure or hassle. He was very upfront and honest, presenting multiple options that would possibly fit my budget. I let Colton know that I was severely upside down in the vehicle that I was currently driving, but that I was desperate to be in a larger car due to the nature of my job. I first heard from Colton on a Monday, and he continued light communication with me all week up through the date of the purchase. I live in Beaumont, TX and Ryan Ford dealership is two hours away. As soon as I arrived Saturday morning, my mother and I were treated with so much class and respect. Colton had a vehicle prepared for me to test drive within the first five minutes of arrival. I am a very picky person and requested very specific features on the Ford Explorer that I was looking for. Colton met all of my demands flawlessly. Being bold, instead of choosing the 2014 vehicle, I decided to look at a used 2016 explorer with VERY few miles on it. Without shooting me down, Colton quickly retrieved the vehicle so that I could take it for a spin. Of course, I immediately fell head over heels in love with this car that was out of my budget. Colton assured me that I would be walking away with a new vehicle that day. Fred Brown, an awesome guy from Jersey, brought me into his office to discuss numbers and my heart instantly broke. I was going to have to walk away from this car due to it being out of my budget. Fred refused to let this happen. He made a miracle happen and was able to sell me the 2016 Ford Explorer within my budget. Steven, a US Army Vet, and their 'no-pressure' aftermarket specialist has me all fixed up to handle my window tinting and I am one happy girl. I have been so thrilled with Ryan Ford Dealership and every single employee at their dealership. Friday night before I was set to make the drive to see the vehicle, the manager, James, called to touch base with me, which I thought was very professional and I appreciated him going out of his way to do so. Even though it was a far drive and I passed many Ford dealerships, I would recommend this place to any and everybody. The atmosphere is very family friendly as well as professional. The dealership itself is extremely clean and comfortable. They were absolutely worth the drive and the wait to find the new vehicle I wanted and deserved. These folks are more than co-workers or a team, they operate like family and you can feel that when you first step foot into Ryan Ford. Call Colton and let him and they guys take care of you. Make sure to say hi to Henri while you are there. She's the sweet blonde!!!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Alexia--This is by far one of the most generous, articulate, and honorable reviews we have ever received. Our entire team is beyond thrilled to read t...hat we could fulfill your car buying experience and have the opportunity to earn your business! Colton does great work and we're happy you enjoyed your time with him. We truly appreciate your recommendations and thank you for sharing your experience with us. Here at Ryan Ford, we are a team and only plan to continue to keep getting stronger. Come back asap to visit us and Henri! We'll see you soon!

  • 5.0 out of 5
    September 27, 2019

    the service department at Ryan is above and beyond the best dealer service in the houston area. the price can't be beat, they are the most knowledgeable... diesel tech. Carlos is attentive to detail and they are always on time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    atbhouston--Thank you! Carlos is a phenomenal associate and we thank you for your kind words about our dealership. We look forward to your next visit!


    Worked with:
    Carlos Conejo

    Service Advisor

    (4.9) 56 reviews

  • 5.0 out of 5
    September 26, 2019

    Best service experience ever. I had a recall item on my F250 and needed a 40,000 mile service. I had a 2:30 appt, but he called at 10:30 to say they... had an opening that I could take if I wanted. My wife was not home to pick me up. He said no problem, they drove me home, about 8 miles away and when the work was completed 2 hrs later, he sent someone to pick me up. By contrast, I had the recall work scheduled with Autonation. I called to try an move my appt time up by an hour due to a conflict and was told no. When I asked if it would be done in a day, they said no, it would take 3 days. When I asked why so long, they said that is what it took, but they would rent me a car for $30 per day. I cancelled the appt and went to Ryan ford

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bryant "Best service ever"--What a wonderful review to read! We're sorry to read that you originally had issues scheduling with other dealerships but ...we are thrilled to read you found us and that we could provide you an exceptional experience overall. We look forward to your next visit!!


    Worked with:
    Carlos Conejo

    Service Advisor

    (4.9) 56 reviews

  • 5.0 out of 5
    September 24, 2019

    Excellent service from top to bottom as soon as I walked in the door. I've bought two vehicles from them in 2 years I won't go anywhere else they worked... extremely hard to get me the best deal.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Zach Kendall "Excellent"--That is wonderful! Thank you for the opportunity to earn your business. See you next time!


    Worked with:
    Lorie Curtis

    Sales Specialist

    (5.0) 9 reviews

    Frank Rainwater

    Sales Specialist

    (4.9) 22 reviews

    Ryan Kirkpatrick

    Dealer Principal

    (4.7) 24 reviews

  • 5.0 out of 5
    September 24, 2019

    Excellent service from top to bottom as soon as I walked in the door. I've bought two vehicles from them in 2 years I won't go anywhere else they worked... extremely hard to get me the best deal.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Zach Kendall--Thank you so much for the opportunity to earn your consistent business and for your generous review! We will always take care of you and... we're thrilled to read you thoroughly enjoy your time with us from beginning to end. See you next time!


    Worked with:
    Lorie Curtis

    Sales Specialist

    (5.0) 9 reviews

    Frank Rainwater

    Sales Specialist

    (4.9) 22 reviews

    Ryan Kirkpatrick

    Dealer Principal

    (4.7) 24 reviews

  • 5.0 out of 5
    September 24, 2019

    I grew up in a small town and missed the family atmosphere. Thank goodness I found Ryan ford. They truly treat you as part of their family.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    ladybug2008--We're so happy you found us too! Thank you so much for sharing with us how you enjoy your experiences here. We look forward to your next ...visit!


    Worked with:
    Carlos Conejo

    Service Advisor

    (4.9) 56 reviews

  • 5.0 out of 5
    September 24, 2019

    Excellent service! It is always a pleasure to have Carlos as my service rep. He treats me like family! He should train others on what "service" means.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    All4God--We agree! Carlos is a fantastic associate and we're happy to read you enjoyed your time with him. See you next time!


    Worked with:
    Carlos Conejo

    Service Advisor

    (4.9) 56 reviews

  • 5.0 out of 5
    September 23, 2019

    Always friendly prompt service. I have always had a good experience at Ryan Ford. In both sales and service departments. I will continue to come back.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Terihenry--Sounds wonderful! Thank you for sharing your experiences here. Throughout each department, we strive to create the most efficient, stress-f...ree, and friendly environment we can and we're glad you see that. See you next time!


    Worked with:
    Carlos Conejo

    Service Advisor

    (4.9) 56 reviews

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