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Crown Chrysler Dodge Jeep RAM FIAT

(849 reviews)
2025 state dealer award
View 26 awards
2025 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award

Reviews

(849 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Chrysler Dodge Jeep RAM FIAT from DealerRater.

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Jason Floyd of Crown Chattanooga was a great technician

Jason Floyd of Crown Chattanooga was a great technician that worked on my car. Nice,polite! Always keep me updated how things were going. I would refer him to anyone. Thank you , Jason and Crown of Chattanooga

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bonnie, Thank you so much for leaving Jason this excellent review and recommendation! We are glad to hear that Jason took great care of you and your automotive needs. We are happy to know that he was nice, polite and kept you updated on your vehicle. Please do not hesitate to let us know how we may be of further service to you.

Full service performed on my 2021 Ram TRX.

Full service performed on my 2021 Ram TRX. Very satisfied with work quality and customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

DGB, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your 2021 Ram TRX needs. We are happy to know that you are satisfied with the work quality and customer service here at Crown Chrysler Dodge Jeep Ram of Chattanooga. Please do not hesitate to let us know how we may be of further service to you.

Jason Floyd was my service advisor.

Jason Floyd was my service advisor. He took care of me however he needed to. If in need of service, definitely go in and see Jason.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jonathan, Providing quality and efficient service is so important to us here at Crown Chrysler Dodge Jeep Ram of Chattanooga and we are glad that Jason's efforts could meet your satisfaction! We are thrilled to know that he took care of you however he needed to. Thank you for leaving him the recommendation! We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

Always great customer service!

Always great customer service! David Mays was very helpful and kind! I always feel so welcomed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Soheil, We are grateful for you leaving David this flawless review! We are thrilled to hear that David took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very helpful and kind. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Ryan Lawrence was my service advisor on my recent trip to

Ryan Lawrence was my service advisor on my recent trip to get my Ram truck recall taken care of. Ryan greeted me at my truck and explained how the process worked. He then apologized for the amount of time it would take today for the guys that would work on this were in a insurance open enrollment meeting and my wait time would probably double. He called it right, and I waited an extra hour. All in all it was a smooth process and they have an excellent customer waiting area. Thanks for the good work Ryan, I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

A Reese, Providing quality and efficient service is so important to us here at Crown Chrysler Dodge Jeep Ram of Chattanooga and we are glad that Ryan's efforts could meet your satisfaction! We are thrilled to know that he explained how the service process worked to you. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

Great service

Bryan Glascock was our salesman he was great. Answered all our questions He was the reason we bought the jeep. Thanks for your service. 5 stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gary, We greatly appreciate you for leaving Bryan this awesome review! We are honored to have had the opportunity to work with you and we are glad that Bryan could provide you with top notch service. We are delighted to know that he was great and answered all of your questions. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new Jeep- behalf of the entire Crown Chrysler Dodge Jeep Ram of Chattanooga team!

Time for a New Ride, Get it at Crown Chrysler

It's been a while since I had to purchase a vehicle and was very apprehensive. Trevor Turner was amazing. He listened to my needs and wants and went to work with getting me a good deal and the vehicle that I came to purchased. Everyone was friendly and most of all honest. I truly appreciate that. Trevor was patient and allowed me to time to make a decision. There was no pressure. Trevor made it happened!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Yashika, We are grateful for you leaving Trevor this amazing review! We are so appreciative of the opportunity to work with you and we are glad that Trevor could provide you with 5-star service. We are pleased to know that he listened to your needs and wants and delivered. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Crown Chrysler Dodge Jeep Ram of Chattanooga team!

Prompt

Prompt service got me a n and out promptly Kept me informed. Staff was welcoming Work was done well. Prices are a little high for work done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Don, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and promptly. We are happy to know that they kept you informed on your vehicle while it was being serviced. Please do not hesitate to let us know how we may be of further service to you.

New Wagoneer

Gabe Jones was very professional, straightforward, and easy to talk to. I am very happy with the overall experience. The only complaint I have is how long it took the whole process but otherwise everything went smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dave, We greatly appreciate you for leaving Gabe this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Gabe could provide you with top notch service. We are delighted to know that he was very professional, straightforward and easy to talk to. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Chrysler Dodge Jeep Ram of Chattanooga team!

David Mays repair on jeep

David Mays was very helpful with explaining everything and Jeep was ready when he told me. Jeep AC and radio are working great . Thanks for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, Providing quality and efficient service is so important to us here at Crown Chrysler Dodge Jeep Ram of Chattanooga and we are glad that David's efforts could meet your satisfaction! We are thrilled to know that he was helpful in explaining everything to you. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.